https://app.centroinspection.com/Content/Images/CentroLogo200.png

Order Information

Client

AXIOM PRODUCT ADMINISTRATION

Claim ID

C000281087

Order Date

9/27/2023 4:17:24 PM

Inspector

RS601

Contract Number

VSCSTDA00636807

Insured Party

WILLIE LEWIS

Vehicle Year

2018

Vehicle Make

GMC

Vehicle Model

YUKON XL

Vehicle VIN Number

1GKS1GKC4JR289925

Vehicle Mileage

98790

Inspection Location

Name

ORR CADILLAC

Address

8750 BUSINESS PARK DRIVE

City

SHREVEPORT

State, Zip

LA, 71105

Phone

8665639202

Contact(s)

EDITH 3187087250

Adjuster Name

DAVID KINGMA

Extension

8442520937

Email

DAVID@AXCLAIMS.COM

Reason For Inspection

1.CS VEHICLE SHAKES WHILE GOING UP A HILL OR SITTING ON A HILL 2. CS CEL IS ON AND WENT OFF TECH FINDS- UPPER OIL PAN IS LEAKING, DIPSTICK O RING IS LEAKING, OIL COOLER LINES ARE LEAKING, HEATER HOSES ARE LEAKING, BOTH UPPER CONTROL ARM BUSHINGS ARE WORN AND CRACKED 1. WANTS TO START WITH A TRANSMISSION FLUID SERVICE 2. NO CODES FOUND , COULD NOT DUPLICATE CONCERN. 3. VISUAL INSPECTION, FOUND UPPER OIL PAN GASKET LEAKING TO A DRIP 4. VISUAL INSPECTION ON DIPSTICK O RING LEAKING 5 OIL COOLER LINES LEAKING TO A DRIP 6. VISUAL INSPECTION FOUND OIL COOLER LINES ARE LEAKING 7. BOTH UPPER CONTROL ARM BUSHINGS ARE WORN AND CRACKED R&R UPPER PAN GASKET R&R DIPSTICK O RING R&R OIL COOLER LINE GASKETS R&R UPPER CONTROL ARMS PLEASE HAVE TECH DEMONSTRATE ALL FAILURES INSPECT ALL FLUID LEVELS AND CONDITIONS INSPECT FOR ACTIVE TO A DRIP LEAKS INSPECT SUSPENSION COMPONENTS INSPECT FOR CAUSE OF FAILURE INSPECT FOR MODIFICATIONS INSPECT FOR ALL CODES STORED/ACTIVE AND ATTAIN FREEZE FRAME DATA SHOWING MILEAGE AND OCCURANCES FROM TECH INSPECT OVERALL CONDITION OF VEHICLE PLEASE TAKE PHOTOS AND LABEL IN REPORT. THANK YOU!

Report Information

Location Contact

EDITH

Contact Title

EDITH

Inspection Date

10/3/2023 5:05:00 PM

Vehicle Year

2019

Vehicle Make

JEEP

Vehicle Model

LATITUDE<

Current VIN Number

1GKS1GKC4JR289925

Vehicle Production Date

04/18

Current Mileage

98795

Vehicle Mileage Originally Submitted as

98790

Vehicle Trim

Labor Rate / Type

195.0000 PROVIDED VERBALLY

Engine Type

5.3

Engine Emissions

FEDERAL

Transmission / Model

6L80

Wheel Drive Type

REAR WHEEL DRIVE (RWD)

Vehicle Plate #

424-FHK

Engine Oil Level

Full

Engine Oil Condition

Good

Coolant Level

Full

Coolant Condition

Good

Transmission Level

Full

Transmission Condition

Poor

Power Steering Level

N/A

Power Steering Condition

N/A

Brake fluid Level

Full

Brake Fluid Condition

Good

Front Differential Fluid Level

N/A

Front Differential Fluid Condition

N/A

Rear Differential Fluid Level

N/A

Rear Differential Fluid Condition

N/A

Transfer Case Level

N/A

Transfer Case Condition

N/A

Oil Filter Brand

A/M

Sample Taken

Sample Type

Miscellaneous Comments

Commercial Use

Signage

Modifications

Collision

Tow Hitch

YES, CLASS 3

Towed or Driven In

TOWED

Belts

GOOD

Hoses

GOOD

Tire Size

275/55R20

Factory Tire Size

275/55R20

Overall Condition

FULLY ASSEMBLED

Customer Complaint, Date Opened, Shop Name on Repair Order

RO NOT AVAILABLE

Facility Repair Order

RO NOT AVAILABLE

State of Assembly (be specific)

FULLY ASSEMBLED

Related Recalls, TSB's, or Service History

Failed Components and Extent of Damage

THE INSPECTOR CONFIRMED THE FOLLOWING. THE TECH IS REQUESTING A TRANSMISSION FLUID CHANGE TO CORRECT SUSPECTED SHUDDER. TECH HAS NOT CONFIRMED THE SHUTTER ONLY THE OWNER. THE TRANSMISSION FLUID RESIDUAL IF DARK AND BURNT. OIL COOLER LINES ARE NOT LEAKING ARE PART OF THE CLAIM. BOTH UPPER CONTROL ARM BUSHINGS DISPLAY STRESS AND DRY ROT CRACKING. THE OIL PAN IS LEAKING AT THE UPPER PAN AREA LOCATED AT THE RIGHT REAR PORTION OF THE PAN. THE LEAK IS SHORT TERM AND RECENT CREATING AN OCCASIONAL DRIP. THE DIPSTICK O RING IS PART OF THE OIL PAN GASKET REPLACEMENT. THE OUTSIDE HEATER HOSE DISPLAYS LONG TERM SEEPAGE LEAK TO A BUILDUP. THE INSIDE HEATER HOSE APPEARS TO BE DRY AND LEAK FREE.

Measurements

Cause of failure

MATERIAL FAILURE OF BOTH UPPER CONTROL ARMS, THE OUTSIDE HEATER HOSE AND THE UPPER OIL PAN GASKET.

Recommendations for Repair

REPLACE BOTH UPPER CONTROL ARMS, THE OUTSIDE HEATER HOSE AND THE UPPER OIL PAN GASKET.

Images