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Order Information

Client

DEALER RESOURCE CENTER

Claim ID

C000026920

Order Date

8/29/2023 12:03:58 PM

Inspector

AW102

Contract Number

40-00079148

Insured Party

KAREN MILES

Vehicle Year

2018

Vehicle Make

FORD

Vehicle Model

F150

Vehicle VIN Number

1FTEW1EG9JFE49966

Vehicle Mileage

95373

Inspection Location

Name

MIDWAY MOTORS CHEVROLET

Address

614 N. ASH

City

HILLSBORO

State, Zip

KS, 67063

Phone

6209473117

Contact(s)

KURT

Adjuster Name

TERRE FLAUGHER

Extension

8552485700

Email

TERRE@DRCADMIN.COM

Reason For Inspection

DRIVEN CST STATES NOISE COMING FROM REAR OF VEH AT LOWER SPEEDS BIZ-NO MOD-NO RF FOUND 1) RR AXLE SHAFT FLANGE IS BENT. RF REQUESTS 1) REPLACE RR AXLE SHAFT... 2) REPLACE RR BRAKE ROTOR AND PADS... 3) REPLACE RR BRAKE CALIPER... 4) REPLACE AXLE BEARINGS... VERIFY FAILURES. ANY SIGNS OF IMPACT? WHAT CAUSED AXLE SHAFT FLANGE TO BEND? THANKS!

Report Information

Location Contact

KURT

Contact Title

KURT

Inspection Date

8/31/2023 5:00:00 PM

Verbal Report Taken By

LEFT VOICE MAIL

Vehicle Year

2018

Vehicle Make

FORD

Vehicle Model

F150<

Current VIN Number

1FTEW1EG9JFE49966

Vehicle Production Date

09/18

Current Mileage

95374

Vehicle Mileage Originally Submitted as

95373

Vehicle Trim

Labor Rate / Type

135.0000 PROVIDED VERBALLY

Engine Type

3.5

Engine Emissions

CALIFORNIA

Transmission / Model

AUTOMATIC

Wheel Drive Type

FOUR WHEEL DRIVE (4X4)

Vehicle Plate #

321 SCC KS

Engine Oil Level

Full

Engine Oil Condition

Good

Coolant Level

Full

Coolant Condition

Good

Transmission Level

N/A

Transmission Condition

N/A

Power Steering Level

N/A

Power Steering Condition

N/A

Brake fluid Level

Full

Brake Fluid Condition

Good

Front Differential Fluid Level

N/A

Front Differential Fluid Condition

N/A

Rear Differential Fluid Level

N/A

Rear Differential Fluid Condition

N/A

Transfer Case Level

N/A

Transfer Case Condition

N/A

Oil Filter Brand

WHITE SPIN ON

Sample Taken

Sample Type

Miscellaneous Comments

Commercial Use

Signage

Modifications

Collision

Tow Hitch

YES, CLASS III NO INSERT

Towed or Driven In

DRIVEN

Belts

GOOD

Hoses

GOOD

All Tires Match

YES

Tire Size

275/55R20

Factory Tire Size

275/55R20

Overall Condition

FAIR

Customer Complaint, Date Opened, Shop Name on Repair Order

CUSTOMER STATED THERE IS A NOISE COMING FROM REAR OF VEHICLE 8/29/23 MIDWAY MOTORS

Facility Repair Order

93418

State of Assembly (be specific)

FULL ASSEMBLIED REMOVED RIGHT REAR WHEEL DURING INSPECTION

Related Recalls, TSB's, or Service History

NONE

Failed Components and Extent of Damage

VERIFIED THAT THERE ARE NO MODS OR BIZ. VERIFIED THAT THERE IS EXCESSIVE WHEEL AND ROTOR RUNOUT CONSISTENT WITH BENT AXLE FLANGE. VERIFIED ON A LIFT THERE IS A GRINDING NOISE COMING FROM THE RIGHT REAR DUE TO THE ABNORMAL BRAKE PAD WEAR AND THAT THERE IS METAL TO METAL CONTACT ON THE BRAKE ROTOR. RIGHT REAR WHEEL HAS EXCESSIVE DRAG WHEN TRYING TO ROTATE WHEEL ASSEMBLY. WITH VEHICLE IN THE AIR AND IN DRIVE, LEFT REAR WHEEL HAS TO BE HELD INORDER FOR RIGHT REAR WHEEL TO SPIN. THERE ARE NO SIGNS OF IMPACT, NO SIGNS OF ABUSE. THERE IS NO SIGNS OF A FAILED AXLE SEAL AS THERE IS NO LEAKS PRESENT. UNKNOWN CAUSE OF AXLE FLANGE FAILURE AS THERE ARE NO SIGNS OF OUTSIDE INFLUENCE.

Measurements

NONE

Cause of failure

CONSISTENT WITH BENT RIGHT REAR AXLE FLANGE CAUSING ABNORMAL BRAKE ROTOR RUNOUT CAUSING ABNORMAL BRAKE PAD AND CALIPER WEAR

Recommendations for Repair

REPAIR OR REPLACE AS NEEDED

Images