Order Information
Client
TEAM CAR CARE/JIFFY LUBE
Claim ID
35692
Order Date
7/31/2023 3:29:36 PM
Inspector
NA201
Contract Number
2067716705
Insured Party
ZADA DASTAGIR
Vehicle Year
2010
Vehicle Make
TOYOTA
Vehicle Model
PRIUS
Vehicle VIN Number
JTDK3DUXA5181315
Vehicle Mileage
98002
Inspection Location
Name
TOYOTA OF PUYALLUP
Address
1400 RIVER ROAD
City
PUYALLUP
State, Zip
WA, 98371
Phone
2532866000
Contact(s)
n/a
Adjuster Name
JENNIFER SPEELMAN
Extension
3934
Email
JENNIFER.SPEELMAN@JIFFYWORLD.COM
Reason For Inspection
CAN WE CHECK THE DRAIN PAN FOR IMPACT DAMAGE? CAN WE GET IMAGE OF OIL FILTER, DRAIN PLUG AND OIL DIPSTICK READING? CAN WE CHECK FOR ANY OIL LEAK BLOWBACK ON UNDERCARRIAGE? CAN WE GET IMAGE OF ODOMETER? CAN WE CHECK FOR ANY SLUDGE IN ENGINE OIL? CAN WE CHECK FOR ANY INDICATION OF OIL CONSUMPTION? CAN WE CHECK FOR ANY TROUBLE CODES PRESENT? CAN WE CHECK IF THIS ENGINE RUNS OR IF IT IS SEIZED?
Report Information
Location Contact
STEPHAN
Contact Title
STEPHAN
Inspection Date
8/7/2023 2:30:00 PM
Vehicle Year
2010
Vehicle Make
TOYOTA
Vehicle Model
PRIUS <
Current VIN Number
JTDK3DUXA5181315
Vehicle Production Date
06/10
Current Mileage
114291
Vehicle Mileage Originally Submitted as
98002
Vehicle Trim
Labor Rate / Type
180.0000
PROVIDED VERBALLY
Engine Type
1.8
Engine Emissions
CALIFORNIA
Transmission / Model
AUTOMATIC
Wheel Drive Type
FRONT WHEEL DRIVE (FWD)
Vehicle Plate #
CHM3190
Engine Oil Level
Drained
Engine Oil Condition
N/A
Coolant Level
Full
Coolant Condition
N/A
Transmission Level
N/A
Transmission Condition
N/A
Power Steering Level
N/A
Power Steering Condition
N/A
Brake fluid Level
N/A
Brake Fluid Condition
N/A
Front Differential Fluid Level
N/A
Front Differential Fluid Condition
N/A
Rear Differential Fluid Level
N/A
Rear Differential Fluid Condition
N/A
Transfer Case Level
N/A
Transfer Case Condition
N/A
Oil Filter Brand
CARTRIDGE
Sample Taken
N
Sample Type
Miscellaneous Comments
Commercial Use
YES, UBER
Signage
NO
Modifications
NO
Collision
NO
Tow Hitch
NO
Towed or Driven In
TOWED
Belts
GOOD
Hoses
G6
Tire Size
P195/65R15
Factory Tire Size
P195/65R15
Overall Condition
GOOD
Customer Complaint, Date Opened, Shop Name on Repair Order
CUSTOMER STATES THE WORK/OIL SERVICE WAS DONE AT ANOTHER SHOP AND OIL LEAKED ALL OUT OF VEHICLE
Facility Repair Order
1231746
State of Assembly (be specific)
FULLY ASSEMBLED
Related Recalls, TSB's, or Service History
Failed Components and Extent of Damage
THE INSPECTOR VERIFIED THE ENGINE IS DRAINED OF OIL WITH EVIDENCE THE OIL HAD LEAKED FROM THE DRAIN PLUG. THE SHOP DEMONSTRATED BY PLACING A LONG WRENCH ON THE MAIN DRIVE PULLEY THAT THE ENGINE IS SEIZED. THE OIL PAN HAS A FRESH IMPACT INDENTATION AROUND THE AREA OF THE DRAIN PLUG. IT APPEARS THE CUSTOMER BOTTOMED OUT THE VEHICLE AND DAMAGED TO THE OIL PAN. THERE IS NO EVIDENCE OF IMPROPER MAINTENANCE.
Measurements
Cause of failure
FAILURE OF THE OIL PAN DUE TO IMPACT
Recommendations for Repair
ENGINE NEEDS REPLACED
Images
TIRE SIZE PLACARD
UNDERCARRIAGE
OIL PAN
DIPSTICK
VEHICLE
INTERIOR
EMISSION PLACARD
UNDERCARRIAGE
REPAIR ORDER
VEHICLE
TIRE SIZE
UNDERCARRIAGE
UNDERCARRIAGE
FILLER NECK
UNDERCARRIAGE
ODOMETER
ENGINE COMPARTMENT
OIL PAN
VIN
REPAIR ORDER
VEHICLE
VEHICLE
ENGINE COMPARTMENT
TIRE SIZE