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Order Information

Client

FORTEGRA

Claim ID

C000168461

Order Date

7/28/2023 2:16:28 PM

Inspector

JJ101

Contract Number

RAS-124425

Insured Party

BRIAN JOHNSON

Vehicle Year

2021

Vehicle Make

POLARIS

Vehicle Model

RANGER CREW XP 1000 EPS NORTHSTAR

Vehicle VIN Number

4XARSU991M8067148

Vehicle Mileage

11434

Inspection Location

Name

BAGLEY MOTOR SPORTS

Address

1617 CENTRAL ST WEST

City

BAGLEY

State, Zip

MN, 56621

Phone

2186946911

Contact(s)

TJesness

Adjuster Name

SHANE SNIDER

Extension

Email

VSCCLAIMS@FORTEGRA.COM

Reason For Inspection

VERIFY FAILURE AND DIAGNOSIS. CHECK FOR ANY SIGNS OF BUSINESS/COMMERCIAL USE. CHECK FOR ANY MODIFICATIONS (TIRES/SUSPENSION, EXHAUST , TUNER, ETC.) CHECK FOR ANY SIGNS OF ABUSE OR LACK OF MAINTENANCE WHICH MAY OF LEAD TO FAILURE. CHECK FOR SIGNS OF PRE-EXISTING/LONG TERM LEAKS. CHECK FOR ANY ABUSE OR COLLISION DAMAGE TO VEHICLE OR UNDER CARRIAGE. PLEASE PHOTO HITCH IF APPLICABLE AND BED. CHECK FOR ANY SIGNS OF FLUID CONTAMINATION. CHECK OVERALL CONDITION OF VEHICLE. VERIFY FLUID LEVEL AND CONDITION. PICTURE OF TAG AND REGISTRATION. ANY HISTORY CODES FOR THE TIME OF FAILURE INCLUDING FREEZE FRAME DATA AND WHEN THE CODES FIRST SET CHECK FOR ANY SIGNS OF EXTERNAL INFLUENCE CAUSING DAMAGE

Report Information

Location Contact

Contact Title

Inspection Date

7/31/2023 12:00:00 PM

Vehicle Year

2021

Vehicle Make

POLARIS

Vehicle Model

RANGER CREW XP<

Current VIN Number

4XARSU991M8067148

Vehicle Production Date

11/20

Current Mileage

11434

Hour Meter Reading

1034.0

Vehicle Trim

1000 EPS NORTHSTAR

Labor Rate / Type

120.0000 PROVIDED VERBALLY

Engine Type

1000 CC

Engine Emissions

N/A

Transmission / Model

CVT

Wheel Drive Type

FOUR WHEEL DRIVE (4X4)

Vehicle Plate #

N/A

Engine Oil Level

Full

Engine Oil Condition

Fair

Coolant Level

Full

Coolant Condition

Good

Transmission Level

N/A

Transmission Condition

N/A

Power Steering Level

N/A

Power Steering Condition

N/A

Brake fluid Level

Full

Brake Fluid Condition

Good

Front Differential Fluid Level

N/A

Front Differential Fluid Condition

N/A

Rear Differential Fluid Level

N/A

Rear Differential Fluid Condition

N/A

Transfer Case Level

N/A

Transfer Case Condition

N/A

Oil Filter Brand

NOT VISIBLE

Sample Taken

Sample Type

Miscellaneous Comments

Commercial Use

Signage

Modifications

YES, AFTERMARKET WHEELS. OVERSIZED TIRES.

Collision

YES, UNDERCARRIAGE BOTTOMING OUT.

Tow Hitch

YES, TWO INCH RECEIVER, NO INSERT.

Towed or Driven In

TOWED

Belts

ALTERNATOR / AC BELT IS LOOSE. THERE IS NO BELT TENSIONER.

Hoses

GOOD

All Tires Match

NO, FACTORY TIRE SIZES ARE DIFFERENT FRONT AND REAR FROM THE FACTORY.

Tire Size

FRONT AND REAR BOTH 28X10.00R14

Factory Tire Size

FR 27X9.00R12 / RR 27X11.00R12

Overall Condition

FAIR.

Customer Complaint, Date Opened, Shop Name on Repair Order

CUSTOMER STATES CHECK REAR BEARINGS. CUSTOMER STATES RUNS AT $240°, FAN DOES RUN. CUSTOMER STATES CHECK CLUTCH NOISE. CUSTOMER STATES ENGINE CONTROL MODULE FUSE BLEW. CUSTOMER STATES AC NOT WORKING. 07/10/23 BAGLEY MOTORSPORTS

Facility Repair Order

4556

State of Assembly (be specific)

THE ALTERNATOR COVER IS REMOVED. THE CLUTCH COVER IS REMOVED.

Related Recalls, TSB's, or Service History

NO TSB OR RECALL WAS OFFERED. NO RELATED REPAIR HISTORY WAS OFFERED.

Failed Components and Extent of Damage

VERIFIED BOTH LEFT AND RIGHT REAR WHEEL BEARINGS SHOW EXCESSIVE PLAY. VERIFIED THE RADIATOR IS PLUGGED WITH SOME TYPE OF SEED. THE TECH IS UNABLE TO DEMONSTRATE A FAILURE TO THE HEATER CONTROL VALVE. THE TECH IS UNABLE TO DUPLICATE ENGINE CONTROL MODULE FUSE FAILURE, THE FUSE BOX SHOWS DRIED MUD. THE TECH IS UNABLE TO DEMONSTRATE A FAILURE TO THE AC LINE WITHOUT FURTHER TEAR DOWN. VERIFIED THERE IS NO PRESSURE IN THE AC SYSTEM. VERIFY THE AC / ALTERNATOR DRIVE BELT IS LOOSE AND SQUEALS WHILE RUNNING, THE ALTERNATOR SHOWS MUD AND GRASS PACKED IN IT, NO FAILURE WAS DEMONSTRATED TO THE IDLER PULLEY. THERE IS NO BELT TENSIONER. VERIFIED THE LEFT REAR INNER CV BOOT SHOWS A PUNCTURE HOLE WITH GREASE SEEPING OUT. VERIFIED THE RIGHT FRONT OUTER CV BOOT IS TORN NEAR THE OUTER BAND CONSISTENT WITH IMPACT DAMAGE. VERIFIED THE RIGHT OUTER TIE ROD SHOWS EXCESSIVE PLAY THE BOOT IS INTACT AND THERE IS NO GREASE FITTING. VERIFIED THE RIGHT FRONT LOWER REARWARD CONTROL ARM BUSHING SHOWS EXCESSIVE PLAY. VERIFIED THE RIGHT FRONT UPPER CONTROL ARM FORWARD CONTROL ARM BUSHING SHOWS EXCESSIVE PLAY. NO FAILURE WHAT DEMONSTRATED TO ANY OTHER BUSHINGS. VERIFIED INACTIVE CODES SET:PP0562 ELECTRONIC POWER STEERING DETECTED SYSTEM VOLTAGE LOW. C1069 ELECTRONIC POWER STEERING DETECTED VEHICLE SPEED DATA ERROR. C1066 ELECTRONIC POWER STEERING DETECTED ENGINE SPEED ERROR. P1691 REAR DIFFERENTIAL SOLENOID CIRCUIT OPEN. P1693 REAR DIFFERENTIAL SOLENOID CIRCUIT GROUNDED. P0314 CYLINDER NOT IDENTIFIED MISFIRE DETECTED. P0301 CYLINDER 1 MISFIRE DETECTED. VERIFIED THE VEHICLE SHOWS EVIDENCE OF BOTTOMING OUT AND SHOWS GRASS AND MUD PACKED IN UNDER THE VEHICLE. NO OTHER FAILURES WERE DEMONSTRATED OR FOUND.

Measurements

Cause of failure

THE CONDITIONS PRESENT OR CONSISTENT WITH FAILURE OF BOTH LEFT AND RIGHT REAR WHEEL BEARINGS. FAILURE OF LEFT INNER CV BOOT / RIGHT FRONT OUTER CV BOOT DUE TO IMPACT DAMAGE. FAILURE OF RIGHT FRONT OUTER TIE ROD. FAILURE OF RIGHT FRONT UPPER FORWARD CONTROL ARM BUSHING. FAILURE OF RIGHT FRONT LOWER REARWARD CONTROL ARM BUSHING.

Recommendations for Repair

REPLACE BOTH LEFT AND RIGHT REAR WHEEL BEARINGS. REPLACE LEFT INNER CV BOOT AND RIGHT FRONT AUTO CV BOOT. REPLACE RIGHT FRONT OUTER TIE ROD. REPLACE RIGHT FRONT UPPER FORWARD CONTROL ARM BUSHING. REPLACE RIGHT FRONT LOWER REARWARD CONTROL ARM BUSHING

Images