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Order Information

Client

TEAM CAR CARE/JIFFY LUBE

Claim ID

35516

Order Date

6/28/2023 3:21:59 PM

Inspector

GC105

Contract Number

6313462652

Insured Party

NIKOLAI MICHEALSON

Vehicle Year

2008

Vehicle Make

TOYOTA

Vehicle Model

TACOMA

Vehicle VIN Number

5TEUX42NX8Z541372

Vehicle Mileage

221887

Inspection Location

Name

118

Address

997 OLD COUNTRY ROAD

City

RIVERHEAD

State, Zip

NY, 11901

Phone

6317274458

Contact(s)

Kenny

Adjuster Name

JENNIFER SPEELMAN

Extension

3934

Email

JENNIFER.SPEELMAN@JIFFYWORLD.COM

Reason For Inspection

CAN WE GET IMAGE OF OIL FILTER, DRAIN PLUG AND OIL DIPSTICK READING? CAN WE CHECK FOR ANY OIL LEAK BLOWBACK ON UNDERCARRIAGE? CAN WE GET IMAGE OF ODOMETER? CAN WE CHECK FOR ANY SLUDGE IN ENGINE OIL? CAN WE CHECK FOR ANY INDICATION OF OIL CONSUMPTION? CAN WE CHECK FOR ANY TROUBLE CODES PRESENT? CAN WE CHECK IF THIS ENGINE RUNS OR IF IT IS SEIZED?

Report Information

Location Contact

KENNY

Contact Title

KENNY

Inspection Date

6/29/2023 9:30:00 AM

Vehicle Year

2008

Vehicle Make

TOYOTA

Vehicle Model

TACOMA<

Current VIN Number

5TEUX42NX8Z541372

Vehicle Production Date

Current Mileage

Vehicle Mileage Originally Submitted as

221887

Vehicle Trim

Labor Rate / Type

120.0000 PROVIDED VERBALLY

Engine Type

2.7 LITER

Engine Emissions

N/A

Transmission / Model

MANUAL

Wheel Drive Type

FRONT WHEEL DRIVE (FWD)

Vehicle Plate #

NO PLATE

Engine Oil Level

Low

Engine Oil Condition

Good

Coolant Level

Full

Coolant Condition

Good

Transmission Level

N/A

Transmission Condition

N/A

Power Steering Level

N/A

Power Steering Condition

N/A

Brake fluid Level

N/A

Brake Fluid Condition

N/A

Front Differential Fluid Level

N/A

Front Differential Fluid Condition

N/A

Rear Differential Fluid Level

N/A

Rear Differential Fluid Condition

N/A

Transfer Case Level

N/A

Transfer Case Condition

N/A

Oil Filter Brand

GENERIC

Sample Taken

Sample Type

Miscellaneous Comments

Commercial Use

Signage

Modifications

YES, WHEELS/TIRES

Collision

Tow Hitch

YES, FACTORY RECEIVER

Towed or Driven In

TOWED

Belts

FAIR

Hoses

FAIR

Tire Size

265 70 17

Factory Tire Size

245 75 16

Overall Condition

POOR

Customer Complaint, Date Opened, Shop Name on Repair Order

NO REPAIR ORDER

Facility Repair Order

State of Assembly (be specific)

FULLY ASSEMBLED

Related Recalls, TSB's, or Service History

Failed Components and Extent of Damage

NOTE: VEHICLE HAS NO LICENCE PLATE. UPON ARRIVAL KENNY COULD NOT LOCATE THE KEY TO THE VEHICLE. THE VEHICLE COULD NOT BE MOVED INTO THE SHOP. PERFORMED MY INSPECTION IN THE PARKING LOT. COULD NOT CONFIRM IF THE ENGINE IS SEIZED OR START IT TO CONFIRM IF THERE IS KNOCKING OR ANY OTHER NOISE. KENNY STATED THE VEHICLE CAME IN WITH AN ENGINE KNOCK AND THE CUSTOMER CLAIMED THE DRAIN PLUG FELL OUT. CONFIRMED A NEW DRAIN PLUG HAS BEEN INSTALLED, THE ENGINE OIL IS LOW, BARELY TOUCHES THE BOTTOM OF THE DIPSTICK AND IS FRESH LOOKING. THERE IS VERY LITTLE OF ANY OIL BLOWBACK UNDER THE VEHICLE TO SUPPORT THE DRAIN PLUG FALLING OUT WHILE THE VEHICLE WAS DRIVING. THE OIL FILTER IS NEW, NO SIGNS OF OIL LEAKS FROM THE OIL FILTER. THERE ARE SIGNS OF OTHER LONG TERM OIL LEAKS FROM THE ENGINE, BUT NO BLOWBACK UNDER THE VEHICLE. THE VEHICLE FRAME AND UNDERSIDE COMPONENTS SHOW HEAV CORROSION DETERIORATION. NOTHING ELSE WAS SHOWN.

Measurements

Cause of failure

COULD NOT CONFIRM IF THERE IS ENGINE DAMAGE RELATED TO THE SERVICE PERFORMED. VEHICLE COULD NOT BE STARTED OR MOVED INTO THE SHOP. FURTHER DIAGNOSIS IS NEEDED AND THE VEHICLE KEY IS NEEDED. NO SIGNS OF SIGNIFICANT OIL LOSS UNDER THE VEHICLE FROM THE DRAIN PLUG OR OIL FILTER

Recommendations for Repair

PENDING FURTHER DIAGNOSIS

Images