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Order Information

Client

UNITED STATES EAGLE WARRANTY CORP

Claim ID

1675

Order Date

5/22/2023 9:31:19 AM

Inspector

RA801

Contract Number

5042198

Insured Party

BIXBY

Vehicle Year

2017

Vehicle Make

R302

Vehicle Model

ROBOLA

Vehicle VIN Number

ROBS0192E717

Vehicle Mileage

Inspection Location

Name

BOATERS WORLD

Address

5412 SR 64 E

City

BRADENTON

State, Zip

FL, 34208

Phone

9418672555

Contact(s)

jordon

Adjuster Name

BILL

Extension

113

Email

WFOWLER@USWCEAGLE.COM

Reason For Inspection

PLEASE CALL SHOP TO SET TIME AND DATE FOR INSPECTION AND VERIFY ADDRESS JORDON 941-867-2555 1)CHECK OPERATION OF 2 WASTE PUMPS HAVE TECH SHOW FAILURE 2)HAVE TECH SHOW FAILURE OF BALSTER PUMP 3)HAVE TECH SHOW FAILURE OF FRESH WATER PUMP 4)HAVE TECH SHOW CAUSE OF FAILURE OF STEERING PUMPS ,STEERING MODULE , STEERING STICK 5)CHECK FOR POSSIBLE POWER SURGE ISSUE AS 6 DIFFERENT PUMPS HAVE FAILED ??? PLEASE GET ENGINE HRS

Report Information

Location Contact

KEN

Contact Title

KEN

Inspection Date

5/23/2023 1:15:00 PM

Verbal Report Taken By

VMAIL

Vehicle Year

2017

Vehicle Make

ROBALO

Vehicle Model

R302<

Current VIN Number

ROBS0192E717

Vehicle Production Date

12/16

Current Mileage

ENGINE 1 456 HRS

Vehicle Mileage Originally Submitted as

Hour Meter Reading

457.0

Vehicle Trim

BOAT

Labor Rate / Type

169.0000 PROVIDED VERBALLY

Engine Type

OUTBOARD

Engine Emissions

N/A

Transmission / Model

STANDARD

Wheel Drive Type

N/A

Vehicle Plate #

Engine Oil Level

N/A

Engine Oil Condition

N/A

Coolant Level

N/A

Coolant Condition

N/A

Transmission Level

N/A

Transmission Condition

N/A

Power Steering Level

N/A

Power Steering Condition

N/A

Brake fluid Level

N/A

Brake Fluid Condition

N/A

Front Differential Fluid Level

N/A

Front Differential Fluid Condition

N/A

Rear Differential Fluid Level

N/A

Rear Differential Fluid Condition

N/A

Transfer Case Level

N/A

Transfer Case Condition

N/A

Oil Filter Brand

UNKNOWN

Sample Taken

Sample Type

Miscellaneous Comments

THERE IS NO EVIDENCE OF LIGHTNING, STRIKE, OR ANY OTHER OUTSIDE INFLUENCE THAT WOULD CAUSE MULTIPLE ELECTRONIC COMPONENT FAILURES. VHF ANTENNA AND BRIDGE TOWER DO NOT HAVE ANY DAMAGE OR BLACK BURNS CONSISTENT WITH A LIGHTNING STRIKE. DISCLAIMER FORM NOT SIGNED AS THERE WERE NO PERSONAL FROM SERVICE AND THE PARTS MANAGER DID SIGN

Commercial Use

Signage

Modifications

Collision

Tow Hitch

Towed or Driven In

TOWED

Belts

Hoses

Tire Size

Factory Tire Size

Overall Condition

GOOD

Customer Complaint, Date Opened, Shop Name on Repair Order

5/30/24. ESTIMATE SHEET ONLY. BOATERS WORLD

Facility Repair Order

8312

State of Assembly (be specific)

FULLY ASSEMBLED

Related Recalls, TSB's, or Service History

NONE

Failed Components and Extent of Damage

THE WASTE WATER PUMPS, BALLSTER PUMP, FRESH WATER, PUMP, STEERING PUMP, STEERING MODULE AND STEERING STICK ALL HAVE ONE THING IN COMMON AND THAT IS ELECTRONIC CONTROL MODULE. THERE IS NO TEST AS ALL THESE COMPONENTS ARE DEAD. TECHNICIAN STATED THAT ALL COMPONENTS GET THEIR SUPPLY VOLTAGE FROM THE ELECTRONIC CONTROL MODULE. IT IS UNLIKELY ANY OF THE COMPONENTS, BACKFED TO THE CONTROL MODULE CAUSING FAILURE. MULTIPLE COMPONENT FAILURES ARE INDICATIVE OF THE CONTROL MODULE INTERNAL FAILURE CAUSING VOLTAGE OVERLOAD TO ATTACHED ELECTRICAL DRIVEN COMPONENTS.

Measurements

Cause of failure

FINDINGS CONSISTENT WITH FAILURE OF THE ELECTRONIC CONTROL MODULE

Recommendations for Repair

REPLACE ELECTRONIC CONTROL MODULE- WASTE PUMPS-BALLSTER PUMP-STEERING PUMP-STEERING MODULE-STEERING STICK-FRESH WATER PUMP

Attachments

Description

Upload Date

UNSIGNED DISCLAIMER

5/31/2023 10:11:39 PM

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