Order Information
Client
TEAM CAR CARE/JIFFY LUBE
Claim ID
35067
Order Date
5/18/2023 5:14:55 PM
Inspector
JD301
Contract Number
5202681562
Insured Party
ROBERT HOBBS
Vehicle Year
2017
Vehicle Make
FORD
Vehicle Model
F250
Vehicle VIN Number
1FDBF2A60HEB92293
Vehicle Mileage
70088
Inspection Location
Name
JIM CLICK FORD
Address
6244 E 22ND ST
City
TUCSON
State, Zip
AZ, 85711
Phone
8667874416
Contact(s)
n/a
Adjuster Name
JENNIFER SPEELMAN
Extension
3934
Email
JENNIFER.SPEELMAN@JIFFYWORLD.COM
Reason For Inspection
CAN WE GET IMAGE OF OIL FILTER, DRAIN PLUG AND OIL DIPSTICK READING? CAN WE CHECK FOR ANY OIL LEAK BLOWBACK ON UNDERCARRIAGE? CAN WE GET IMAGE OF ODOMETER? CAN WE CHECK FOR ANY SLUDGE IN ENGINE OIL? CAN WE CHECK FOR ANY INDICATION OF OIL CONSUMPTION? CAN WE CHECK FOR ANY TROUBLE CODES PRESENT? CAN WE CHECK IF THIS ENGINE RUNS OR IF IT IS SEIZED? CAN WE CHECK FOR NOISE?
Report Information
Location Contact
GENE
Contact Title
GENE
Inspection Date
5/19/2023 12:00:00 PM
Vehicle Year
2017
Vehicle Make
FORD
Vehicle Model
F250 <
Current VIN Number
1FDBF2A60HEB92293
Vehicle Production Date
12/06
Current Mileage
70225
Vehicle Mileage Originally Submitted as
70088
Vehicle Trim
Labor Rate / Type
169.0000
PROVIDED VERBALLY
Engine Type
6.2 LITER
Engine Emissions
CALIFORNIA
Transmission / Model
AUTOMATIC
Wheel Drive Type
REAR WHEEL DRIVE (RWD)
Vehicle Plate #
CK 37306
Engine Oil Level
Full
Engine Oil Condition
Fair
Coolant Level
Full
Coolant Condition
Good
Transmission Level
Full
Transmission Condition
Fair
Power Steering Level
Full
Power Steering Condition
Fair
Brake fluid Level
Full
Brake Fluid Condition
Fair
Front Differential Fluid Level
N/A
Front Differential Fluid Condition
N/A
Rear Differential Fluid Level
N/A
Rear Differential Fluid Condition
N/A
Transfer Case Level
N/A
Transfer Case Condition
N/A
Oil Filter Brand
JIFFY LUBE
Sample Taken
N
Sample Type
Miscellaneous Comments
Commercial Use
YES, THIS TRUCK IS USED FOR SOUTHWEST GAS CORP.
Signage
YES, SOUTHWEST GAS CO.
Modifications
NO
Collision
NO
Tow Hitch
YES, CLASS 111
Towed or Driven In
DRIVEN
Belts
FAIR
Hoses
GOOD
Tire Size
245/75R17
Factory Tire Size
245/75R17
Overall Condition
GOOD
Customer Complaint, Date Opened, Shop Name on Repair Order
C/S VEHICLE HAS NOISE IN ENGINE AREA CUSTOMER STATES OIL WAS 5 QTS. LOW ALSO CHECK ENG. LIGHT CAME ON WHEIL DRIVING. ON REPAIR TICKET FAULT P0364 CAMSHAFT POSITION SENSOR B .
Facility Repair Order
FJCS2167866
State of Assembly (be specific)
FULLY ASSEMBLED AND REPAIRED.
Related Recalls, TSB's, or Service History
NO RECALLS OR TSB/S
Failed Components and Extent of Damage
I CALLED EARLY AND TALKED TO GENE THAT I WAS ON WAY TO INSPECT VEHICLE AND WAS TOLD REPAIR WAS ALMOST COMPLETED. I TALKED TO TECH MILES AND HE STATED THAT THERE WAS NO LEAKS,I CHECKED DIPSTICK WAS FULL. .WHAT HAPPENED WAS OPERATOR AT SOUTH WEST ADDED 5 QTS. OIL THAT ENGINE WAS SHORT. THEN HE BROUGHT TO CLICK FORD ENGINE WAS CLICKING. THE CUSTOMER WAS PICKING UP VEHICLE AND HE EXPLAINED TO ME WHAT HAPPENED. HE ADDED 5 QTS. AND BROUGHT VEH. OVER. NOW I INSPECTED THE BANK 2 AND THE LIFTERS COLLAPSED.THIS WAS DUE TO LACK OF OIL.
I WAS THERE WHEN OPERATOR FROM SOUTH WEST AND HE TOLD ME THAT JIFFY LUBE HAD LEFT ENGINE 5 QTS LOW ON OIL.HIS NAME WAS DON.
SHOP STATED THAT VEHICLE HAD NO LEAKS AT DRAIN AND FILTER..
Measurements
Cause of failure
FINDINGS CONSISTENT WITH ENGINE BANK 2 LIFTERS COLLAPSED. RUN LOW ON OIL MAY BE A CONTRIBUTING FACTOR.
Recommendations for Repair
REPLACED ALL COLLAPSED LIFTERS ON BANK 2
Images
REPAIR TICKET
REPAIR TICKET
JIFFY LOF TAG
ON TECH BENCH LIFTER SET BANK 2 LIFTERS COLLAPSED CAUSE LACK OF OIL
EMISSION
ENGINE 6.2
TIRE 245/75R17
ODOMETER 70225
TIRE SPECS
POST VIN
DASH VIN
VEH LEFT FRONT
VEH RIGHT FRONT
VEH RIGHT REAR
VEH LEFT REAR
REPAIR TICKET