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Order Information

Client

TEAM CAR CARE/JIFFY LUBE

Claim ID

35074

Order Date

5/12/2023 5:41:39 PM

Inspector

DD103

Contract Number

4438147756

Insured Party

BRIANA GAMBLE

Vehicle Year

2023

Vehicle Make

HYUNDAI

Vehicle Model

TUCSON

Vehicle VIN Number

5NMJB3AEXPH175523

Vehicle Mileage

7300

Inspection Location

Name

HYUNDAI OF NORTH CHARLESTON

Address

8485 RIVERS AVE.

City

NORTH CHARLESTON

State, Zip

SC, 29406

Phone

8433758040

Contact(s)

Percy

Adjuster Name

JENNIFER SPEELMAN

Extension

3934

Email

JENNIFER.SPEELMAN@JIFFYWORLD.COM

Reason For Inspection

CAN WE GET IMAGE OF OIL FILTER, DRAIN PLUG AND OIL DIPSTICK READING? CAN WE CHECK FOR ANY OIL LEAK BLOWBACK ON UNDERCARRIAGE? CAN WE GET IMAGE OF ODOMETER? CAN WE CHECK FOR ANY SLUDGE IN ENGINE OIL? CAN WE CHECK FOR ANY INDICATION OF OIL CONSUMPTION? CAN WE CHECK FOR ANY TROUBLE CODES PRESENT? CAN WE CHECK IF THIS ENGINE RUNS OR IF IT IS SEIZED? CAN WE CHECK THE OIL FILTER FOR LEAKS?

Report Information

Location Contact

PERCY

Contact Title

PERCY

Inspection Date

5/17/2023 10:31:00 AM

Vehicle Year

2023

Vehicle Make

HYUNDAI

Vehicle Model

TUCSON<

Current VIN Number

5NMJB3AEXPH175523

Vehicle VIN Number Originally Submitted as

5NMJB3AEXPH175523

Vehicle Production Date

09/22

Current Mileage

7248

Vehicle Mileage Originally Submitted as

7300

Vehicle Trim

Labor Rate / Type

189.8800 PROVIDED VERBALLY

Engine Type

2.5

Engine Emissions

FEDERAL

Transmission / Model

AUTOMATIC

Wheel Drive Type

FRONT WHEEL DRIVE (FWD)

Vehicle Plate #

WBU 104

Engine Oil Level

Full

Engine Oil Condition

Good

Coolant Level

Full

Coolant Condition

Good

Transmission Level

Full

Transmission Condition

N/A

Power Steering Level

Full

Power Steering Condition

Good

Brake fluid Level

Full

Brake Fluid Condition

Good

Front Differential Fluid Level

Full

Front Differential Fluid Condition

Good

Rear Differential Fluid Level

N/A

Rear Differential Fluid Condition

N/A

Transfer Case Level

N/A

Transfer Case Condition

N/A

Oil Filter Brand

INTERNAL

Sample Taken

Sample Type

Miscellaneous Comments

Commercial Use

Signage

Modifications

Collision

Tow Hitch

Towed or Driven In

DRIVEN

Belts

GOOD

Hoses

GOOD

Tire Size

235/65R17

Factory Tire Size

235/65R17

Overall Condition

GOOD

Customer Complaint, Date Opened, Shop Name on Repair Order

OIL CHANGED TAPPING HEARD LIGHT ON 5/8/2023 HYUNDAI OF NORTH CHARLESTON

Facility Repair Order

6104183

State of Assembly (be specific)

COMPLETE

Related Recalls, TSB's, or Service History

NONE GIVEN

Failed Components and Extent of Damage

RATTLE IN LIFTER AREA OF ENGINE NO SLUDGE SEEN IN ENGINE. DTC SHOWN TO INSPECTOR. CARTAIGE FILTER IN PLACE AND NO LEAKS SEEN. NO LEAK SEEN ON OIL DRAIN PLUG. OIL SEEN ON THE UNDER PAN OF THE CAR BUT UNSURE OF THE LEAK.UNABLE TO DETERMINE EXTENT OF FAILURE DUE TO STATE OF ASSEMBLY

Measurements

NONE GIVEN

Cause of failure

INTERNAL ENGINE ISSUE CAUSING THE NOTED NOISE. NO SIGNS OF LEAKS FROM THE DRAIN PLUG OR OIL FILTER. NOTHING SHOWN TO RELATE THE ENGINE ISSUE TO THE SERVICE PERFORMED

Recommendations for Repair

REPLACE ENGINE.

Attachments

Description

Upload Date

MECHANICAL

5/18/2023 8:49:17 AM

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