https://app.centroinspection.com/Content/Images/CentroLogo200.png

Order Information

Client

HEADSTART WARRANTY

Claim ID

SWGE143561-1

Order Date

4/26/2023 2:27:49 PM

Inspector

JAF10

Contract Number

SWGE143561

Insured Party

BERTHA RENTA

Vehicle Year

2015

Vehicle Make

MAZDA

Vehicle Model

Vehicle VIN Number

JM1BM1T79F1262324

Vehicle Mileage

99828

Inspection Location

Name

STAR AUTO SERVICE

Address

13310 NACADOCHES

City

SAN ANTONIO

State, Zip

TX, 78217

Phone

2108643188

Contact(s)

Juan

Adjuster Name

CORY

Extension

416

Email

CORY@HEADSTARTWARRANTYGROUP.COM

Reason For Inspection

***PLEASE CALL REPAIR FACILITY TO SCHEDULE APPOINTMENT ASAP*** PLEASE CONFIRM MILEAGE PLEASE CHECK FOR CONTINUED OPERATION PLEASE INSPECT FOR COOLANT LEAKS PLEASE CHECK FOR OVERHEATING PLEASE INSPECT COOLANT CONDITION PLEASE INSPECT FOR OIL LEAKS PLEASE INSPECT FOR OIL CONDITION PLEASE INSPECT STATE OF TEARDOWN PLEASE CHECK FOR MODIFICATIONS PLEASE CHECK FOR COMMERCIAL USE PLEASE PULL FAULT CODES PLEASE CHECK TO SEE IF CONCERN IS A LONG TERM FAILURE BASED ON CONTRACT START DATE CHECK FOR TRANSMISSION FLUID LEAKS PLEASE INSPECT TRANSMISSION FLUID CONDITION INSPECT BRAKE FLUID LEVEL PLEASE INSPECT BRAKE FLUID CONDITION PLEASE PROVIDE PHOTOGRAPHIC EVIDENCE OF FAILURES PLEASE HAVE TECHNICIAN ASSIST IF NECESSARY TO RETRIEVE INFORMATION

Report Information

Location Contact

JUAN

Contact Title

JUAN

Inspection Date

4/28/2023 4:30:00 PM

Vehicle Year

2015

Vehicle Make

MAZDA

Vehicle Model

Current VIN Number

JM1BM1T79F1262324

Vehicle Production Date

Current Mileage

99830

Vehicle Mileage Originally Submitted as

99828

Vehicle Trim

Labor Rate / Type

155.0000 PROVIDED VERBALLY

Engine Type

2.0

Engine Emissions

CALIFORNIA

Transmission / Model

AUTO

Wheel Drive Type

FRONT WHEEL DRIVE (FWD)

Vehicle Plate #

SRC4759

Engine Oil Level

Full

Engine Oil Condition

Good

Coolant Level

Full

Coolant Condition

Good

Transmission Level

Full

Transmission Condition

Good

Power Steering Level

N/A

Power Steering Condition

N/A

Brake fluid Level

Full

Brake Fluid Condition

Good

Front Differential Fluid Level

N/A

Front Differential Fluid Condition

N/A

Rear Differential Fluid Level

N/A

Rear Differential Fluid Condition

N/A

Transfer Case Level

N/A

Transfer Case Condition

N/A

Oil Filter Brand

OEM

Sample Taken

Sample Type

Miscellaneous Comments

Commercial Use

Signage

Modifications

Collision

Tow Hitch

Towed or Driven In

DRIVEN

Belts

GOOD

Hoses

GOOD

Tire Size

205/60R16

Factory Tire Size

205/60R16

Overall Condition

GOOD

Customer Complaint, Date Opened, Shop Name on Repair Order

VEHICLE SYSTEM REPORT 04/25/2023

Facility Repair Order

State of Assembly (be specific)

FULLY ASSEMBLED

Related Recalls, TSB's, or Service History

Failed Components and Extent of Damage

THE TECH TOOK INSPECTOR FOR SHORT TEST DRIVE. WHEN THE TRANSMISSION SHIFTS FROM 1ST TO 2ND GEAR AND 3RD TO 4TH GEAR THE TRANSMISSION SLIPS AND BANGS INTO ENGAGEMENT. THE TRANSMISSION FLUID IS FULL AND CLEAR. THERE IS FINE THIN DEBRIS SUSPENDED IN THE FLUID. ALL OTHER FLUIDS ARE FULL AND GOOD. NO EXTERNAL FLUID LEAKS. THE TECH PULLED AND DOCUMENTED THE FOLLOWING DTC DATA. P0731 GEAR 1 INCORRECT RATIO, P0734 GER 4 INCORRECT RATIO, P0751 SHIFT SOLENOID NO 1 STUCK OFF, P0780 GEAR SHIFTING MALFUNCTION. NO OTHER DIAGNOSES PERFORMED.

Measurements

Cause of failure

INTERNAL TRANSMISSION FAILURE.

Recommendations for Repair

REPLACE THE TRANSMISSION FAILURE.

Images