https://app.centroinspection.com/Content/Images/CentroLogo200.png
Order Information
Client
CONTINENTAL WARRANTY, LTD.
Claim ID
WBFC14811
Order Date
3/1/2023 2:03:56 PM
Inspector
DK401
Contract Number
WBFC14811
Insured Party
AHRENDT, CASEY
Vehicle Year
2011
Vehicle Make
FORD
Vehicle Model
F150
Vehicle VIN Number
1FTFW1ET7BFC14811
Vehicle Mileage
146446
Inspection Location
Name
BABBIT FORD
Address   
11 NORTH VERDE
City
FLAGSTAFF
State, Zip
AZ, 86001
Phone
9287745063
Contact(s)
john
Adjuster Name
RIC
Extension
116
Email
RIC@CONTINENTALWARRANTY.COM
Reason For Inspection
REPAIR FACILITY IS REQUESTING TO REPLACE THE TRANSFER CASE. VEHICLE IS IN FOR REPAIR OF FRONT WHEEL BEARINGS AND CALIPER. PLEASE VERIFY CONCERN AND IF TRUCK HAS MODIFICATIONS.
Report Information
Location Contact
BILLY
Contact Title
BILLY
Inspection Date
3/3/2023 10:45:00 AM
Verbal Report Taken By
RIC
Vehicle Year
2011
Vehicle Make
FORD
Vehicle Model
F150<
Current VIN Number
1FTFW1ET7BFC14811
Vehicle Production Date
06/11
Current Mileage
146468
Vehicle Mileage Originally Submitted as
146446
Vehicle Trim
FX4
Labor Rate / Type
155.0000   PROVIDED VERBALLY
Engine Type
3.5
Engine Emissions
FEDERAL
Transmission / Model
AUTO
Wheel Drive Type
FOUR WHEEL DRIVE (4X4)
Vehicle Plate #
PLA3CXA

Engine Oil Level
Full
Engine Oil Condition
Good
Coolant Level
Low
Coolant Condition
Good
Transmission Level
N/A
Transmission Condition
N/A
Power Steering Level
N/A
Power Steering Condition
N/A
Brake fluid Level
Full
Brake Fluid Condition
Fair
Front Differential Fluid Level
N/A
Front Differential Fluid Condition
N/A
Rear Differential Fluid Level
N/A
Rear Differential Fluid Condition
N/A
Transfer Case Level
Full
Transfer Case Condition
Poor
Oil Filter Brand
GENERIC
Sample Taken
N
Sample Type
Miscellaneous Comments
VIN LABEL INDICATES TRUCK IS A CANADIAN VEHICLE
Commercial Use
NO
Signage
NO
Modifications
YES, TIRE SIZE FRONT 2" SPACERS ON SHOCKS CAP ON BED
Collision
NO
Tow Hitch
YES, RECEIVER ONLY
Towed or Driven In
DRIVEN
Belts
OK
Hoses
OK
All Tires Match
YES
Tire Size
285/65/18
Factory Tire Size
275/65/18
Overall Condition
GOOD
Customer Complaint, Date Opened, Shop Name on Repair Order
VEHICLE WILL NOT GO OUT OF 4WD AND RIGHT FRONT BRAKE KEEPS PUSHING DOWN 01/23/23 BABBITT FORD
Facility Repair Order
6006114
State of Assembly (be specific)
FULLY ASSEMBLED
Related Recalls, TSB's, or Service History
Failed Components and Extent of Damage
CODE P1891 TRANSFER CASE CONTACT PLATE GROUND RETURN OPEN CIRCUIT. CODE IS STORED FROM BEFORE SHOP REPLACED TRANSFER CASE MOTOR. TECH DRAINED SOME FLUID FROM TRANSFER CASE AND I CONFIRMED FLUID IS VERY METALLIC. WITH SCAN TOOL CONNECTED TECH SWITCHED FROM 2WD TO 4WD HIGH AND 4WD LOW, ON LAPTOP IT SHOWS THAT IT SWITCHED BUT TRUCK STAYS IN 4WD LOW ALL THE TIME, SOMETHING INSIDE TRANSFER CASE HAS FAILED.
Measurements
Cause of failure
INTERNAL TRANSFER CASE FAILURE
Recommendations for Repair
REPLACE TRANSFER CASE

Images
Missing Picture
RO
Missing Picture
RIGHT REAR
Missing Picture
PLATE
Missing Picture
LEFT REAR
Missing Picture
TIRE
Missing Picture
VIN, CANADIAN TRUCK
Missing Picture
TIRE PLACARD
Missing Picture
INTERIOR
Missing Picture
ODOMETER
Missing Picture
LUBE STICKER
Missing Picture
TRIM
Missing Picture
LEFT FRONT
Missing Picture
RIGHT FRONT
Missing Picture
ENGINE
Missing Picture
EMISSION LABEL
Missing Picture
COOLANT RESERVOIR LOW
Missing Picture
FRONT SHOCK 2" SPACER
Missing Picture
UNDER TRUCK
Missing Picture
UNDER TRUCK
Missing Picture
OIL FILTER
Missing Picture
TRANSFER CASE
Missing Picture
NEW MOTOR ON TRANSFER CASE
Missing Picture
CHECKING FLUID IN TRANSFER CASE
Missing Picture
TRANSFER CASE VERY METALLIC
Missing Picture
TRANSFER CASE VERY METALLIC
Missing Picture
TRANSFER CASE VERY METALLIC
Missing Picture
TRANSFER CASE VERY METALLIC
Missing Picture
CODE FROM BEFORE TRANSFER CASE MOTOR WAS REPLACED
Missing Picture
CHECKING 4WD MOTOR OPERATION
Missing Picture
CHECKING 4WD MOTOR OPERATION
Missing Picture
CHECKING 4WD MOTOR OPERATION
Missing Picture
IMPORT LABEL