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Order Information
Client
ROADVANTAGE
Claim ID
C000369591
Order Date
2/16/2023 11:56:22 AM
Inspector
WW102
Contract Number
VIS01901784
Insured Party
JIM HIGHT
Vehicle Year
2021
Vehicle Make
ACURA
Vehicle Model
TLX TECHNOLOGY
Vehicle VIN Number
19UUB6F4XMA006978
Vehicle Mileage
14000
Inspection Location
Name
GOODYEAR
Address   
500 N MAIN ST
City
BROKEN ARROW
State, Zip
OK, 74012
Phone
9182515361
Contact(s)
Michael Fontenot
Adjuster Name
TINA WILLIAMS
Extension
Email
TWILLIAMS@VTG-SERVICES.COM

Reason For Inspection
CST RAN OVER DRIVER SHAFT IN THE MIDDLE OF THE HWY. NEED TO HAVE TIRES AND WHEELS INSPECTED. NEED TO SEE IF ANY UNDER CARRIAGE DAMAGE AS WELL.

Report Information
Location Contact
MICHAEL
Contact Title
MICHAEL
Inspection Date
2/20/2023 12:30:00 PM
Vehicle Year
2021
Vehicle Make
ACURA
Vehicle Model
TLX<
Current VIN Number
19UUB6F4XMA006978
Vehicle Production Date
01/21
Current Mileage
14691
Vehicle Mileage Originally Submitted as
14000
Vehicle Trim
AWD
Labor Rate / Type
130.0000   PROVIDED VERBALLY
Engine Type
2.0
Engine Emissions
CALIFORNIA
Transmission / Model
AUTOMATIC
Wheel Drive Type
ALL WHEEL DRIVE (AWD)
Vehicle Plate #
GZL-027

Engine Oil Level
Full
Engine Oil Condition
Good
Coolant Level
Full
Coolant Condition
Good
Transmission Level
N/A
Transmission Condition
N/A
Power Steering Level
N/A
Power Steering Condition
N/A
Brake fluid Level
Full
Brake Fluid Condition
Good
Front Differential Fluid Level
N/A
Front Differential Fluid Condition
N/A
Rear Differential Fluid Level
N/A
Rear Differential Fluid Condition
N/A
Transfer Case Level
N/A
Transfer Case Condition
N/A
Oil Filter Brand
CARTRIDGE
Sample Taken
N
Sample Type

Miscellaneous Comments

Commercial Use
NO
Signage
NO
Modifications
NO
Collision
NO
Tow Hitch
NO
Towed or Driven In
TOWED
Belts
GOOD
Hoses
GOOD
All Tires Match
YES
Tire Size
255/40R19
Factory Tire Size
255/40R19
Overall Condition
GOOD CONDITION

Customer Complaint, Date Opened, Shop Name on Repair Order
HIT DRIVESHAFT IN THE ROAD AND BROKE WHEELS

Facility Repair Order
NA

State of Assembly (be specific)
FULLY ASSEMBLED

Related Recalls, TSB's, or Service History
NONE

Failed Components and Extent of Damage
THE LF WHEEL IS BENT AND THE TIRE HAS A SIDEWALL TORN BY IMPACT. DAMAGE IS CONSISTENT WITH THE CUSTOMERS COMPLAINT OF RUNNING OVER A DRIVESHAFT IN THE ROAD. THE OTHER 3 WHEELS ARE BROKEN IN HALF AND WERE GENERALLY RETAINED IN PLACE BY THE TIRES UNTIL THE VEHICLE STOPPED. THE TIRES SHOULD BE REPLACED DUE TO BEING RUN FLAT AND SIDEWALLS WADDED UP. DOT # ON ALL 4 TIRES IS B9BY 01MX 4820 . THE TREAD DEPTH IS 9/32" ON ALL 4 TIRES. NO UNDERCARRIAGE DAMAGE FOUND. ONLY A SCRAPE ON THE LR LOWER CONTROL ARM. THE RF BUMPER HAS ROAD RASH SCUFF AND A BROKEN PIECE OF BUMPER TRIM. NOT SURE IF PRE EXISTING BUT LOOKS LIKE IT.

Measurements

Cause of failure
ROAD HAZARD
Recommendations for Repair
REPLACE TIRES AND WHEELS.

Images

Missing Picture
DAMAGED WHEELS AND TIRES

Missing Picture
DAMAGED WHEELS AND TIRES

Missing Picture
DAMAGED WHEELS AND TIRES

Missing Picture
DAMAGED WHEELS AND TIRES

Missing Picture
DAMAGED WHEELS AND TIRES

Missing Picture
DAMAGED WHEELS AND TIRES

Missing Picture
DAMAGED WHEELS AND TIRES

Missing Picture
DAMAGED WHEELS AND TIRES

Missing Picture
VEHICLE

Missing Picture
VEHICLE

Missing Picture
VEHICLE

Missing Picture
DAMAGED WHEELS AND TIRES

Missing Picture
LF

Missing Picture
VEHICLE

Missing Picture
VEHICLE

Missing Picture
VEHICLE

Missing Picture
DAMAGED WHEELS AND TIRES

Missing Picture
DAMAGED WHEELS AND TIRES

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VEHICLE

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RF BUMPER AND TRIM DAMAGE

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INTERIOR

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TIRE SIZE PLACARD

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VIN

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ODOMETER

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VIN

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LOF STICKER

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VEHICLE

Missing Picture
VEHICLE

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TIRE SIZE

Missing Picture
DOT #

Missing Picture
DAMAGED WHEELS AND TIRES

Missing Picture
DOT #

Missing Picture
DOT #

Missing Picture
DAMAGED WHEELS AND TIRES

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LF

Missing Picture
SIDEWALL DAMAGE

Missing Picture
SIDEWALL DAMAGE

Missing Picture
DOT #

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UNDERCARRIAGE

Missing Picture
UNDERCARRIAGE

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NO UNDERCARRIAGE DAMAGE

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NO UNDERCARRIAGE DAMAGE

Missing Picture
LF WHEEL IS BENT

Missing Picture
LF WHEEL IS BENT

Missing Picture
UNDERCARRIAGE

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EMISSION PLACARD

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ENGINE COMPARTMENT

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RF BUMPER DAMAGE

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NO UNDERCARRIAGE DAMAGE

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NO UNDERCARRIAGE DAMAGE

Missing Picture
NO UNDERCARRIAGE DAMAGE

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TREAD DEPTH IS 9 ON ALL FOUR TIRES

Missing Picture
TREAD DEPTH IS 9 ON ALL FOUR TIRES

Missing Picture
TREAD DEPTH IS 9 ON ALL FOUR TIRES

Missing Picture
NO UNDERCARRIAGE DAMAGE

Missing Picture
TREAD DEPTH IS 9 ON ALL FOUR TIRES

Missing Picture
NO UNDERCARRIAGE DAMAGE