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Order Information

Client

THE WARRANTY GROUP

Claim ID

33537116

Order Date

1/12/2023 1:37:06 PM

Inspector

DAVID BAUERS JR.

Contract Number

33537116

Insured Party

RAYMOND ALAN JOHNSON

Vehicle Year

2020

Vehicle Make

FORD

Vehicle Model

F150

Vehicle VIN Number

LFA23723

Vehicle Mileage

116080

Inspection Location

Name

TRANSMISSION EXPERTS

Address

5870 VETERANS PARKWAY, SUITE J

City

COLUMBUS

State, Zip

GA, 31909

Phone

7065618993

Contact(s)

EDDIE

Adjuster Name

ROBERT VAVRICK

Extension

18002619962

Email

Reason For Inspection

TEST DRIVE THE VEHICLE.NOISE FROM INSIDE THE TRANSMISSION? TRANSMISSION SLIPPAGE WHILE HOT OR COLD, CORRECT SHIFT POINTS?VERIFY CODES IN THE SYSTEM.ANY SIGNS OF LEAKS? LONG TERM? CLUTCH MATERIAL / METAL IN THE FLUID?DOES THE ENGINE RUN PROPERLY? TCM PROGRAMMING UP TO DATE?ANY MODIFICATIONS? SIGNS OF ABUSE? ANY HISTORY AT THIS SHOP? SIGNS OF COMMERCIAL USE?

Report Information

Location Contact

EDDIE

Contact Title

EDDIE

Inspection Date

1/18/2023 8:00:00 AM

Vehicle Year

2020

Vehicle Make

FORD

Vehicle Model

F150<

Current VIN Number

1FTEW1E5XLFA23723

Vehicle VIN Number Originally Submitted as

LFA23723

Vehicle Production Date

10/19

Current Mileage

116080

Vehicle Trim

Labor Rate / Type

120.0000 PROVIDED VERBALLY

Engine Type

5.0

Engine Emissions

CALIFORNIA

Transmission / Model

AUTOMATIC

Wheel Drive Type

FOUR WHEEL DRIVE (4X4)

Vehicle Plate #

TAF5376 - GA 9/23

Engine Oil Level

Full

Engine Oil Condition

Fair

Coolant Level

Full

Coolant Condition

Good

Transmission Level

Drained

Transmission Condition

Poor

Power Steering Level

N/A

Power Steering Condition

N/A

Brake fluid Level

Full

Brake Fluid Condition

Good

Front Differential Fluid Level

N/A

Front Differential Fluid Condition

N/A

Rear Differential Fluid Level

N/A

Rear Differential Fluid Condition

N/A

Transfer Case Level

N/A

Transfer Case Condition

N/A

Oil Filter Brand

MOTORCRAFT

Sample Taken

Sample Type

Miscellaneous Comments

Commercial Use

Signage

Modifications

Collision

Tow Hitch

YES, RECEIVER 2 INCH BALL

Towed or Driven In

DRIVEN

Belts

Hoses

All Tires Match

YES

Tire Size

275/65R18

Factory Tire Size

SAME

Overall Condition

AVERAGE

Customer Complaint, Date Opened, Shop Name on Repair Order

NO COMPLAINT ON RO 1/9/23 TRANSMISSION EXPERTS

Facility Repair Order

2501

State of Assembly (be specific)

TRANSMISSION REMOVED PARTIALLY DISASSEMBLED

Related Recalls, TSB's, or Service History

NONE

Failed Components and Extent of Damage

WAITED 3 DAYS FOR SHOP TO BE READY FOR INSPECTION. TECH WHO DISASSEMBLED STILL NOT AT SHOP. SERVICE ADVISOR SHOWED TRANSMISSION ON CART PARTIALLY DISASSEMBLED. ONLY THING HE COULD DEMONSTRATE IS FLUID CONDITION IS DARK. ONLY ONE CLUTCH PACK REMOVED, AND IT LOOKS NORMAL FOR TIME AND MILES. SLIGHT MATERIAL ON MAGNET IN PAN LOOKS NORMAL FOR TIME AND MILES. TORQUE CONVERTOR DOES NOT APPEAR DISCOLORED FROM HEAT. COULD NOT CHECK OR VERIFY FAULT CODES.

Measurements

Cause of failure

VERIFIED FLUID CONDITION DARKENED. SHOP COULD NOT DEMONSTRATE OR SHOW A FAILED COMPONENT AT TIME OF INSPECTION

Recommendations for Repair

FURTHER DISASSEMBLY AND DIAGNOSIS NEEDED.

Images