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Order Information
Client
THE WARRANTY GROUP
Claim ID
32752649
Order Date
12/28/2022 3:10:08 PM
Inspector
GARY HARTMANN
Contract Number
32752649
Insured Party
ASHTON THOMAS
Vehicle Year
2017
Vehicle Make
JAGUAR
Vehicle Model
XF SERIES
Vehicle VIN Number
HA967080
Vehicle Mileage
51769
Inspection Location
Name
EAST COUNTY TIRE PROS
Address   
844 N JOHNSON
City
EL CAJON
State, Zip
CA, 92020
Phone
6194404044
Contact(s)
PAUL /BILL OR CARL
Adjuster Name
ROBERT VAVRICK
Extension
18002619962
Email

Reason For Inspection
ENGINE FAILURE? DOES THE ENGINE LOOK LIKE IT FAILED DUE TO OVER HEATING AND CONTINUED USE AFTER OVER HEATING ??IS THE RADIATOR LEAKING? IS THIS A LONG TERM LEAK? FLUID LEVELS AND CONDITIONS?ANY MODS/ANY COMMERCIALDTC CODES LISTED AND VERIFIED ??COMPRESSION TEST ONLY INTAKE MANIFOLD FULL OF COOLANT ARE THERE ANY OPEN OR EMPTY CONTAINERS IN THE VEHICLE? ANY SIGNS OF RECENT REPAIRS? ANY PHYSICAL DAMAGE?

Report Information
Location Contact
BILL
Contact Title
BILL
Inspection Date
12/29/2022 12:05:00 PM
Vehicle Year
2017
Vehicle Make
JAGULAR
Vehicle Model
XE<
Current VIN Number
SAJAD4BV2HA967080
Vehicle VIN Number Originally Submitted as
HA967080
Vehicle Production Date
09/16
Current Mileage
51769
Vehicle Trim
PREMIUM
Labor Rate / Type
196.0000   PROVIDED VERBALLY
Engine Type
3.0 LITER
Engine Emissions
CALIFORNIA
Transmission / Model
AUTOMATIC
Wheel Drive Type
REAR WHEEL DRIVE (RWD)
Vehicle Plate #
8YSJ732

Engine Oil Level
N/A
Engine Oil Condition
N/A
Coolant Level
N/A
Coolant Condition
N/A
Transmission Level
N/A
Transmission Condition
N/A
Power Steering Level
Full
Power Steering Condition
Good
Brake fluid Level
Full
Brake Fluid Condition
Good
Front Differential Fluid Level
N/A
Front Differential Fluid Condition
N/A
Rear Differential Fluid Level
N/A
Rear Differential Fluid Condition
N/A
Transfer Case Level
N/A
Transfer Case Condition
N/A
Oil Filter Brand
CARTRIDGE
Sample Taken
N
Sample Type

Miscellaneous Comments
NO POSTED LABOR AND/OR SPECIALS

Commercial Use
NO
Signage
YES, UNKNOW TYPE SIGN RIGHT FRONT WINDSHIELD WITH SOME INFORMATION
Modifications
NO
Collision
NO
Tow Hitch
NO
Towed or Driven In
TOWED
Belts
GOOD
Hoses
GOOD
Tire Size
FRONT 225/45ZR18 /REAR 24540ZR18
Factory Tire Size
FRONT 225/45R18 / REAR 245/40R18
Overall Condition
GOOD

Customer Complaint, Date Opened, Shop Name on Repair Order
CUSTOMER STATES VEHICLE WILL NOT START. RO LINE # 1 WEST EL CAJON AUTOMOTIVE & TRANSMISSION

Facility Repair Order
051140

State of Assembly (be specific)
ASSEMBLED

Related Recalls, TSB's, or Service History
NO RECALLS AND /OR TSB,S APPLY// PER MANAGER NO SERVICE HISTORY FIRST TIME AT THIS REPAIR SHOP // NO OTHER INFORMATION PROVIDED

Failed Components and Extent of Damage
VERIFIED ENGINE WILL NOT START ONLY SPINS WHEN CRANKING INDICATIONS SHOW INTERNAL EXCESSIVE ENGINE FAILURE RESULTING FROM NO COOLANT AND / OR OIL IN ENGINE APPEARS ENGINE HAS OVERHEATED. NO OIL LEVEL AND OR COOLANT VERIFIED DUE TOTHE EXCESSIVE ACTIVE LEAKS DEMONSTRATED. TECH REMOVED LOWER ENGINE COVER VERIFIED EXCESSIVE ACTIVE OIL LEAKS TO A DRIP ON FRONT OF UPPER ENGINE AND LOWER ENGINE AREA WITH EXCESSIVE OIL BLOW BACK ON EXHAUST SYSTEM AND SUB FRAMES. VERIFIED EXCESSIVE COOLANT TRAILS ON LEFT AND RIGHT SIDE OF ENGINE BLOCK AND WAS RUNNING DOWN ONTO LOWER ENGINE MOUNT AND SUBFRAME IN MY OPINION OIL LEAKS AND COLANT LEAKS WAS LONG TERM. NO DTC CODES STORED/ TECH STATED DUE TO THE BATTERY WAS DEAD AND THEY HAD TO USE BATTERY START UP TO VERIFY MILES ON VEHICLE. NO COMPRESION TEST AND .OR COOLANT INSIDE INTAKE MANIFOLD DEMONSTRATED DUE TO NO COMPLETE TEAR DOWN RESULTING FROM THE CONDITIONS, PER SERVICE MANAGER (NOTE) VERIFIED IN FRONT RIGHT FLOOR BOARD OF THE VEHICLE A EMPTY PRESTONE ANTI FREZZE CONTAINER, NO OTHER FAILURE DEMONSTRATED DUE TO THE CONDITIONS, NO SIGNS OF ANY IMPACT AND/OR PHYSICAL DAMAGE.

Measurements
NONE

Cause of failure
INDICATIONS SHOW EXCESSIVE INTERNAL ENGINE FAILURE RESULTING FROM LACK OF LUBE AND COOLANT RESULTING FROM ACTIVE EXCESSIVE LONG TERM LEAKS RESULTING IN ENGINE DAMAGE
Recommendations for Repair
REPLACE ENGINE ASSEMBY IN MY OPINION DUE TO DRIVING AT A CONTINUED OPERATION FROM LONG TERM ACTIVE OIL AND COOLANT LEAKS.

Images

Missing Picture
SHOP RO INFORMATION

Missing Picture
RO ESTIMATE NOT DOCUMENTED

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RO LINE # 1

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RO #051140

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REAR VIEW

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RIGHT SIDE VIEW

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LEFT SIDE VIEW

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FRONT VIEW

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INTERIOR

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TIRE PLACARD

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VIN

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ODOMETER MILES 51769

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UNDER HOOD NO TEAR DOWN

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EMISSION STICKER

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OIL FILTER CARTRIDGE

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REAR TIRE ON VEHICLE

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FRONT TIRE ON VEHICLE

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LOWER ENGINE UNDER CARRIAGE COVER

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REAR UNDER CARRIAGE OIL BLOW BACK AND COOLANT ON EXHAUST SYSTEM

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ACTIVE OIL LEAKS TO A DRIP REAR LOWER MOUNT AREAE

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ENGINE OIL AND COOLANT BLOW BACK ON SUB FRAMES

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TECH REMOVED LOWER ENGINE COVER ACTIVE OIL LEAKS LONG TERM LOWER ENGINE AREA

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UPPER FRONT OF ENGINE ACTIVE LONG TERM OIL LEAKS

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ACTIVE OIL DRIP FRONT LOWER ENGINE MOUNT AREA

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OIL COOLANT BLOW BACK COMPLETE LOWER UNDER CARRIAGE

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ACTIVE LONG TERM COOLANT LEAK LEFT SIDE OF ENGINE BLOCK

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ACTIVE LONG TERM COOLANT LEAK RIGHT SIDE OF ENGINE BLOCK

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COOLANT DRIPS LOWER REAR SUB FRAME

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LOWER ENGINE COVER

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NO COOLANT EMPTY IN RADIATOR AND RESIVOIR

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OIL FILL NO SLUDGE

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PRESTONE ANTI FREEZE CONTAINER IN FRONT RIGHT FLOOR BOARD

Missing Picture
SIGN RIGHT FRONT WINDOW