Engine Oil Level
N/A
Engine Oil Condition
N/A
Coolant Level
Full
Coolant Condition
Fair
Transmission Level
N/A
Transmission Condition
N/A
Power Steering Level
Full
Power Steering Condition
Fair
Brake fluid Level
Full
Brake Fluid Condition
Fair
Front Differential Fluid Level
N/A
Front Differential Fluid Condition
N/A
Rear Differential Fluid Level
N/A
Rear Differential Fluid Condition
N/A
Transfer Case Level
N/A
Transfer Case Condition
N/A
Oil Filter Brand
PARTS MASTER
Sample Taken
N
Sample Type
Tow Hitch
YES, CLASS 3 RECIEVER
Factory Tire Size
235/70R17
Customer Complaint, Date Opened, Shop Name on Repair Order
NO REPAIR ORDER AT JIFFY LUBE
State of Assembly (be specific)
Related Recalls, TSB's, or Service History
Failed Components and Extent of Damage
ENGINE CRANKS SLOW AND MAKES A DRY SCRAPING SOUND AS IF LOCKING UP. TECH DID NOT HAVE THE TOOLS TO ATTEMPT TO TURN ENGINE BY HAND. STARTER IS MAKING A GRINDING SOUND ALSO. BATTERY DEAD, NO CODE INFO. THE DIPSTICK TUBE IS SMASHED AND THE DIPSTICK WILL NOT GO FAR ENOUGH IN TO MEASURE OIL LEVEL AND WOULD NOT COME ALL THE WAY OUT. THE ENTIRE ENGINE UNDERBODY IS OIL SOAKED FROM LONG TERM LEAKS WITH GRIME BUILD UP AT THE OIL PAN, OIL DRAIN PLUG, HEAD GASKET AND VALVE COVER, MAY BE MORE ITEMS LEAKING. THE OIL PAN DRAIN PLUG IS AN AFTERMARKET UNIVERSAL PLUG THAT IS LEAKING TO A STEADY DRIP. NO LUBE STICKER OR TAMPER MARKS ON DRAIN PLUG OR FILTER
INTERNAL ENGINE FAILURE, CAUSE UNKNOWN, NOT RELATED TO JIFFY LUBE SERVICE UNLESS THEY INSTALLED THE OIL PAN DRAIN PLUG
Recommendations for Repair