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Order Information

Client

PENN WARRANTY CORPORATION

Claim ID

CL10805055

Order Date

10/6/2022 3:38:06 PM

Inspector

SB401

Contract Number

VSC10096933

Insured Party

CHRISTOPHER IKEWOOD

Vehicle Year

2015

Vehicle Make

NISSAN

Vehicle Model

ROGUE S

Vehicle VIN Number

KNMAT2MVXFP591273

Vehicle Mileage

115072

Inspection Location

Name

ADVENT AUTOMOTIVE

Address

6146 ROUTE 96

City

FARMINGTON

State, Zip

NY, 14425

Phone

5857425410

Contact(s)

MIKE

Adjuster Name

RICK

Extension

1424

Email

RICK.KERTES@PENNWARRANTY.COM;PATRICIA.AVERY@PENNWARRANTY.COM;CLAIMS@PENNWARRANTY.COM;JIM.SULLIVAN@PENNWARRANTY.COM;KEVIN.THOMPSON@PENNWARRANTY.COM;KIYANA.SINGLETON@PENNWARRANTY.COM

Reason For Inspection

CUSTOMER STATEMENT- NOTICED WAS SHIFTING FUNNY, ABOUT 2 WEEKS AGO, CHASSIS CONTROL ERROR ON DASH CAME UP ON DASH AND THEN START SHIFTING BADLY. THE CONCERN IS INTERMITTENT. IF HE SHUTS VEHICLE OFF AND STARTS BACK UP WOULD STOP FOR AWHILE THEN START SHIFTING BADLY AGAIN. SHOP FINDINGS- ROAD TEST VERIFY SHUDDER, CHECK CODES FOUND - P17F0 P2004 PER NISSAN TSB RECOMMEND TRANSMISSION REPLACEMENT ** HAVE INSPECTOR CALL TO SET UP APPOINTMENT WITH THE SHOP ** HAVE TECHNICIAN DEMONSTRATE FAILURE / VERIFY/ DETERMINE CAUSE OF FAILURE. VERIFY P17F0 CODE IS PRESENT AND ACTIVE. ROAD TEST TO VERIFY SHUDDER, VERIFY CURRENT, ACTIVE AND IF ANY TESTING PER CODE TO SHOW FAILURE. VERIFY NO LEAKS, FLUID LEVEL AND CONDITION. SUPPORT FINDINGS WITH PHOTOS: PLEASE LABEL ALL PHOTOS CHECK FOR RUST AND CORROSION, LACK OF LUBRICATION, OVERHEATING, COMMERCIAL, UBER, LYFT, TAXI USE, CONTINUED OPERATION OR MODIFICATIONS. DID THESE MODIFICATIONS AFFECT THE FAILURE?

Report Information

Location Contact

MIKE

Contact Title

MIKE

Inspection Date

10/10/2022 11:00:00 AM

Vehicle Year

2015

Vehicle Make

NISSAN

Vehicle Model

ROGUE<

Current VIN Number

KNMAT2MVXFP591273

Vehicle VIN Number Originally Submitted as

KNMAT2MVXFP591273

Vehicle Production Date

8/15

Current Mileage

115076

Vehicle Mileage Originally Submitted as

115072

Vehicle Trim

Labor Rate / Type

129.0000 PROVIDED VERBALLY

Engine Type

2.5

Engine Emissions

CALIFORNIA

Transmission / Model

AUTO

Wheel Drive Type

ALL WHEEL DRIVE (AWD)

Vehicle Plate #

JEY9810

Engine Oil Level

Full

Engine Oil Condition

Good

Coolant Level

Full

Coolant Condition

Good

Transmission Level

Full

Transmission Condition

Good

Power Steering Level

N/A

Power Steering Condition

N/A

Brake fluid Level

Full

Brake Fluid Condition

Good

Front Differential Fluid Level

N/A

Front Differential Fluid Condition

N/A

Rear Differential Fluid Level

N/A

Rear Differential Fluid Condition

N/A

Transfer Case Level

N/A

Transfer Case Condition

N/A

Oil Filter Brand

Sample Taken

Sample Type

Miscellaneous Comments

Commercial Use

Signage

Modifications

Collision

Tow Hitch

Towed or Driven In

DRIVEN

Belts

GOOD

Hoses

GOOD

All Tires Match

YES

Tire Size

225/65R17

Factory Tire Size

225/65R17

Overall Condition

GOOD

Customer Complaint, Date Opened, Shop Name on Repair Order

ADVENT AUTO 10/6/22 MIL LIGHT ON, SHIFTING FUNNY.

Facility Repair Order

137326

State of Assembly (be specific)

FULLY ASSEMBLED

Related Recalls, TSB's, or Service History

12/22/21 107421 MILES, USED TRANSMISSION INSTALLED (FURNISHED BY CLIENT)

Failed Components and Extent of Damage

ON A 2 MILE ROAD TEST THERE WAS CLEAR TRANSMISSION SLIP. SLIP CAN BE HEARD AND SEEN ON TACHOMETER. FLUID IS FULL AND CLEAN WITH NO INTERMIX OR LEAKS. THERE IS A PERMANMENT CODE P17F0 FOR CVT JUDDER THAT RESETS AFTER CLEARING. NO SIGNS OF EXTERNAL TRANSMISSION LEAKS, NO IMPACT OR ABUSE NOTED THERE IS A CURRENT ENGINE CODE P2004 "SWIRL CONTROL VALVE B1". INTAKE MANIFOLD REMOVAL IS REQUIRED FOR DIAGNOSIS. CUSTOMER APPROVAL FOR TEARDOWN IS PENDING.

Measurements

Cause of failure

INTERNAL CVT TRANSMISSION FAILURE.

Recommendations for Repair

REPLACE TRANSMISSION.

Images