Order Information
Client
PENN WARRANTY CORPORATION
Claim ID
CL10779074
Order Date
9/28/2022 12:38:06 PM
Inspector
MB701
Contract Number
VSC10163454
Insured Party
RENAE JAMISON
Vehicle Year
2013
Vehicle Make
NISSAN
Vehicle Model
QUEST S
Vehicle VIN Number
JN8AE2KP2D9068799
Vehicle Mileage
137,221
Inspection Location
Name
BAVARIAN MOTORS
Address
4010 N BROAD ST
City
PHILADELPHIA
State, Zip
PA, 19140
Phone
2152274010
Contact(s)
ED
Adjuster Name
RICK
Extension
1424
Email
RICK.KERTES@PENNWARRANTY.COM;PATRICIA.AVERY@PENNWARRANTY.COM;CLAIMS@PENNWARRANTY.COM;JIM.SULLIVAN@PENNWARRANTY.COM;KEVIN.THOMPSON@PENNWARRANTY.COM;KIYANA.SINGLETON@PENNWARRANTY.COM
Reason For Inspection
CUSTOMER STATEMENT- DRIVING AND JERKING-- NO POWER -- 1ST NOTICED- 2 WEEKS AGO-NO SERVICE RECORDS.
SHOP FINDINGS- VERIFIED JERKING/SHUDDER ALSO WHEN HOT STOPS MOVING, CODES- P0746, P0766, P0776, P0842, P0845, P0868. LINE PRESSURE TEST 55PSI SPEC IS 101.5PSI
** HAVE INSPECTOR CALL TO SET UP APPOINTMENT WITH THE SHOP **
VERIFY SHUDDER/JERK ON TEST DRIVE. VERIFY NO IMPACT DAMAGE, FLUID LEVEL, NO LEAKS. HAVE TECHNICIAN DEMONSTRATE FAILURE / VERIFY/ DETERMINE CAUSE OF FAILURE
IF CODES LISTED IN CAR FOR FAILURE, SHOP NEEDS TO DEMONSTRATE ALL TESTING, HOW THE VERIFIED FAILURE AND LIST STEPS , VERIFY CURRENT, ACTIVE AND IF ANY TESTING PER CODE TO SHOW FAILURE.
SUPPORT FINDINGS WITH PHOTOS: PLEASE LABEL ALL PHOTOS
CHECK FOR RUST AND CORROSION, LACK OF LUBRICATION, OVERHEATING, COMMERCIAL, UBER, LYFT, TAXI USE, CONTINUED OPERATION OR MODIFICATIONS. DID THESE MODIFICATIONS AFFECT THE FAILURE?
Report Information
Location Contact
ED
Contact Title
ED
Inspection Date
10/3/2022 10:00:00 AM
Vehicle Year
2013
Vehicle Make
NISSAN
Vehicle Model
QUEST<
Current VIN Number
JN8AE2KP2D9068799
Vehicle Production Date
04/13
Current Mileage
137,226
Vehicle Mileage Originally Submitted as
137,221
Vehicle Trim
Labor Rate / Type
140.0000
PROVIDED VERBALLY
Engine Type
3.5
Engine Emissions
CALIFORNIA
Transmission / Model
AUTO
Wheel Drive Type
FRONT WHEEL DRIVE (FWD)
Vehicle Plate #
LZA-5630
Engine Oil Level
Full
Engine Oil Condition
Good
Coolant Level
Full
Coolant Condition
Good
Transmission Level
Full
Transmission Condition
Poor
Power Steering Level
Full
Power Steering Condition
Fair
Brake fluid Level
Full
Brake Fluid Condition
Fair
Front Differential Fluid Level
N/A
Front Differential Fluid Condition
N/A
Rear Differential Fluid Level
N/A
Rear Differential Fluid Condition
N/A
Transfer Case Level
N/A
Transfer Case Condition
N/A
Oil Filter Brand
PROLINE
Sample Taken
N
Sample Type
Miscellaneous Comments
NO
Commercial Use
NO
Signage
NO
Modifications
NO
Collision
NO
Tow Hitch
NO
Towed or Driven In
TOWED
Belts
FAIR
Hoses
FAIR
Tire Size
235/55R18
Factory Tire Size
235/55R18
Overall Condition
FAIR
Customer Complaint, Date Opened, Shop Name on Repair Order
NO REPAIR ORDER AT BAVARIAN MOTORS
Facility Repair Order
NA
State of Assembly (be specific)
ASSERMBLED
Related Recalls, TSB's, or Service History
NO
Failed Components and Extent of Damage
ATTEMPT ROAD TEST, TRANS SLIPS SEVERELY AND BARELY MOVES, UNABLE TO LEAVE SHOP PARKING LOT. NO EXTERNAL TRANSMISSION LEAKS OR IMPACT. TRANS FLUID IS FULL AND FAIR BUT METALLIC. SHOP DECLINED TO SCAN VEHICLE STATING THEY ALREADY DID AND SENT IT TO PENN WARRANTY. NO OTHER FAILURES SHOWN. NO SIGNS OF IMPACT
Measurements
NO
Cause of failure
INTERNAL TRANS FAILURE CAUSING METAL CONTAMINATION AND SLIPPAGE. TEAR DOWN IS NEEDED TO VERIFY THE EXACT CAUSE, EXTENT OF DAMAGE AND REPAIRS REQUIRED
Recommendations for Repair
REPAIR OR REPLACE TRANS
Images
VEHICLE
VEHICLE
TIRES RE STOCK
VEHICLE
LIC.PLATE
INTERIOR
PLACARD
PLACARD
MILES
ENGINE
EMISSIONS
NO TRANS IMPACT
NO TRANS LEAKS
TRANS FLUID IS FULL BUT METALLIC