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Order Information
Client
PENN WARRANTY CORPORATION
Claim ID
CL10779074
Order Date
9/28/2022 12:38:06 PM
Inspector
MB701
Contract Number
VSC10163454
Insured Party
RENAE JAMISON
Vehicle Year
2013
Vehicle Make
NISSAN
Vehicle Model
QUEST S
Vehicle VIN Number
JN8AE2KP2D9068799
Vehicle Mileage
137,221
Inspection Location
Name
BAVARIAN MOTORS
Address   
4010 N BROAD ST
City
PHILADELPHIA
State, Zip
PA, 19140
Phone
2152274010
Contact(s)
ED
Adjuster Name
RICK
Extension
1424
Email
RICK.KERTES@PENNWARRANTY.COM;PATRICIA.AVERY@PENNWARRANTY.COM;CLAIMS@PENNWARRANTY.COM;JIM.SULLIVAN@PENNWARRANTY.COM;KEVIN.THOMPSON@PENNWARRANTY.COM;KIYANA.SINGLETON@PENNWARRANTY.COM

Reason For Inspection
CUSTOMER STATEMENT- DRIVING AND JERKING-- NO POWER -- 1ST NOTICED- 2 WEEKS AGO-NO SERVICE RECORDS. SHOP FINDINGS- VERIFIED JERKING/SHUDDER ALSO WHEN HOT STOPS MOVING, CODES- P0746, P0766, P0776, P0842, P0845, P0868. LINE PRESSURE TEST 55PSI SPEC IS 101.5PSI ** HAVE INSPECTOR CALL TO SET UP APPOINTMENT WITH THE SHOP ** VERIFY SHUDDER/JERK ON TEST DRIVE. VERIFY NO IMPACT DAMAGE, FLUID LEVEL, NO LEAKS. HAVE TECHNICIAN DEMONSTRATE FAILURE / VERIFY/ DETERMINE CAUSE OF FAILURE IF CODES LISTED IN CAR FOR FAILURE, SHOP NEEDS TO DEMONSTRATE ALL TESTING, HOW THE VERIFIED FAILURE AND LIST STEPS , VERIFY CURRENT, ACTIVE AND IF ANY TESTING PER CODE TO SHOW FAILURE. SUPPORT FINDINGS WITH PHOTOS: PLEASE LABEL ALL PHOTOS CHECK FOR RUST AND CORROSION, LACK OF LUBRICATION, OVERHEATING, COMMERCIAL, UBER, LYFT, TAXI USE, CONTINUED OPERATION OR MODIFICATIONS. DID THESE MODIFICATIONS AFFECT THE FAILURE?

Report Information
Location Contact
ED
Contact Title
ED
Inspection Date
10/3/2022 10:00:00 AM
Vehicle Year
2013
Vehicle Make
NISSAN
Vehicle Model
QUEST<
Current VIN Number
JN8AE2KP2D9068799
Vehicle Production Date
04/13
Current Mileage
137,226
Vehicle Mileage Originally Submitted as
137,221
Vehicle Trim
Labor Rate / Type
140.0000   PROVIDED VERBALLY
Engine Type
3.5
Engine Emissions
CALIFORNIA
Transmission / Model
AUTO
Wheel Drive Type
FRONT WHEEL DRIVE (FWD)
Vehicle Plate #
LZA-5630

Engine Oil Level
Full
Engine Oil Condition
Good
Coolant Level
Full
Coolant Condition
Good
Transmission Level
Full
Transmission Condition
Poor
Power Steering Level
Full
Power Steering Condition
Fair
Brake fluid Level
Full
Brake Fluid Condition
Fair
Front Differential Fluid Level
N/A
Front Differential Fluid Condition
N/A
Rear Differential Fluid Level
N/A
Rear Differential Fluid Condition
N/A
Transfer Case Level
N/A
Transfer Case Condition
N/A
Oil Filter Brand
PROLINE
Sample Taken
N
Sample Type

Miscellaneous Comments
NO

Commercial Use
NO
Signage
NO
Modifications
NO
Collision
NO
Tow Hitch
NO
Towed or Driven In
TOWED
Belts
FAIR
Hoses
FAIR
Tire Size
235/55R18
Factory Tire Size
235/55R18
Overall Condition
FAIR

Customer Complaint, Date Opened, Shop Name on Repair Order
NO REPAIR ORDER AT BAVARIAN MOTORS

Facility Repair Order
NA

State of Assembly (be specific)
ASSERMBLED

Related Recalls, TSB's, or Service History
NO

Failed Components and Extent of Damage
ATTEMPT ROAD TEST, TRANS SLIPS SEVERELY AND BARELY MOVES, UNABLE TO LEAVE SHOP PARKING LOT. NO EXTERNAL TRANSMISSION LEAKS OR IMPACT. TRANS FLUID IS FULL AND FAIR BUT METALLIC. SHOP DECLINED TO SCAN VEHICLE STATING THEY ALREADY DID AND SENT IT TO PENN WARRANTY. NO OTHER FAILURES SHOWN. NO SIGNS OF IMPACT

Measurements
NO

Cause of failure
INTERNAL TRANS FAILURE CAUSING METAL CONTAMINATION AND SLIPPAGE. TEAR DOWN IS NEEDED TO VERIFY THE EXACT CAUSE, EXTENT OF DAMAGE AND REPAIRS REQUIRED
Recommendations for Repair
REPAIR OR REPLACE TRANS

Images

Missing Picture
VEHICLE

Missing Picture
VEHICLE

Missing Picture
TIRES RE STOCK

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VEHICLE

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LIC.PLATE

Missing Picture
INTERIOR

Missing Picture
PLACARD

Missing Picture
PLACARD

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MILES

Missing Picture
ENGINE

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EMISSIONS

Missing Picture
NO TRANS IMPACT

Missing Picture
NO TRANS LEAKS

Missing Picture
TRANS FLUID IS FULL BUT METALLIC