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Order Information

Client

ALLY PROTECTION PLAN

Claim ID

44679807

Order Date

8/31/2022 9:11:35 AM

Inspector

CU101

Contract Number

912721091

Insured Party

28685 DONS AUTOMO

Vehicle Year

2007

Vehicle Make

HUMM

Vehicle Model

Vehicle VIN Number

5GRGN23U97H104345

Vehicle Mileage

VERIFY

Inspection Location

Name

AZ AUTO SALES LLC

Address

119 TEAL RD W

City

LAFAYETTE

State, Zip

IN, 47909

Phone

6302276767

Contact(s)

Adjuster Name

CLAIMS

Extension

6789

Email

Reason For Inspection

[LOSS DATE: 08/26/2022] ASK FOR AARON ZARATE 7655328611 PLEASE CONFIRM ENGINE OIL LEVEL ENGINE RUN ENGINE MAKING NOISE ANY LIGHTS ON DASH MIC CENTRO ITASCACLEARGUARD@ALLY.COM/630-227-6767

Report Information

Location Contact

AARON

Contact Title

AARON

Inspection Date

9/6/2022 4:00:00 PM

Vehicle Year

2007

Vehicle Make

HUMMER

Vehicle Model

H2<

Current VIN Number

5GRGN23U97H104345

Vehicle Production Date

11/06

Current Mileage

113140

Vehicle Mileage Originally Submitted as

VERIFY

Hour Meter Reading

0.0

Vehicle Trim

STANDARD

Labor Rate / Type

0.0000 PROVIDED VERBALLY

Engine Type

6.0L V8

Engine Emissions

CALIFORNIA

Transmission / Model

AUTOMATIC

Wheel Drive Type

FOUR WHEEL DRIVE (4X4)

Vehicle Plate #

N/A

Engine Oil Level

Low

Engine Oil Condition

N/A

Coolant Level

Full

Coolant Condition

Good

Transmission Level

Full

Transmission Condition

Fair

Power Steering Level

Full

Power Steering Condition

Good

Brake fluid Level

Full

Brake Fluid Condition

Good

Front Differential Fluid Level

N/A

Front Differential Fluid Condition

N/A

Rear Differential Fluid Level

N/A

Rear Differential Fluid Condition

N/A

Transfer Case Level

N/A

Transfer Case Condition

N/A

Oil Filter Brand

N/A

Sample Taken

Sample Type

Miscellaneous Comments

NO SIGNS OF EXTERNAL DAMAGE OR LEAKS.

Commercial Use

Signage

Modifications

Collision

Tow Hitch

YES, RECEIVER NO HITCH

Towed or Driven In

DRIVEN

Belts

OLD GOOD

Hoses

OLD GOOD

All Tires Match

YES

Tire Size

315/70R17

Factory Tire Size

315/70R17

Overall Condition

NO SIGNS OF EXTERNAL DAMAGE BUT HAS HEAVY UNDERCARRIAGE RUST.

Customer Complaint, Date Opened, Shop Name on Repair Order

ENGONE NOISE NO RO NO RO

Facility Repair Order

NO RO

State of Assembly (be specific)

FULLY ASSEMBLED

Related Recalls, TSB's, or Service History

NONE RELATED TO CURRENT FAILURE.

Failed Components and Extent of Damage

ARRIVED AT SALES LOT AND WAS TOLD THERE WAS NOT A TECHNICIAN AVAILABLE AT SALES LOT AND WAS HANDED THE KEYS. INITIATED INSPECTION STARTING WITH EXTERIOR PHOTOS AND ALL OTHER REQUIRED PHOTOS. CHECKED FLUIDS TO VERIFY LEVEL AND CONDITION. FOUND THAT THE OIL WAS TO LOW TO READ ON DIPSTICK AND DID NOT APPEAR TO HAVE RECENTLY HAD ANY ON IT. MENTIONED THIS TO FACILITY REPRESENTATIVE AND HE STATED THAT THEY HAD JUST PUT OIL IN IT. ASKED IF THEY COULD TOP OFF OIL AND START VEHICLE TO DEMONSTRATE ENGINE NOISE. STATED HAD TO CALL HIS BOSS WHO STATED HAD ALREADY PUT OIL IN IT AND DID NOT HAVE ANYMORE. DID NOT WANT TO START. ON PREVIOUS INSPECTION INSPECTOR STATED THAT THERE WAS NO OIL ON DIPSTICK AND THEY DID START IT AND THE ENGINE WAS KNOCKING. INSPECTED FOR LEAKS AND GROUND DRIP AND FOUND NONE. WHILE INSPECTING UNDERCARRIAGE FOUND SIGNS OF HEAVY CORROSION. NO CURRENT DTC OR FF DATA STORED. NO SIGNS OF EXTERNAL DAMAGE. NO FURTHER FAULTS OR FAILURES WERE DEMONSTRATED.

Measurements

N/A

Cause of failure

DUE TO LOW OIL LEVEL AND NO OIL AVAILABLE TO TOP OFF WAS UNABLE TO VERIFY ENGINE NOISE. NO SIGNS OF EXTERNAL DAMAGE OR LEAKS. FURTHER DIAGNOSIS REQUIRED TO VERIFY FAILURE AND EXTEND ON DAMAGE.

Recommendations for Repair

UNABLE TO RECOMMEND REPAIR DUE TO LACK OF INFORMATION AVAILABLE AT TIME OF INSPECTION. NO SIGNS OF LEAKS. FURTHER DIAGNOSIS REQUIRED TO VERIFY AND EXTEND ON DAMAGE

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