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Order Information

Client

CONTINENTAL WARRANTY, LTD.

Claim ID

JF69926U

Order Date

8/30/2022 9:05:53 AM

Inspector

JG202

Contract Number

JF69926U

Insured Party

ROBERT CANTWELL

Vehicle Year

2016

Vehicle Make

LAND ROVER

Vehicle Model

RANGE ROVER

Vehicle VIN Number

SALGS2EF1GA295933

Vehicle Mileage

79762

Inspection Location

Name

W-9 LAND ROVER OF SOUTH HAMPTO

Address

345 HAMPTON ROAD

City

SOUTH HAMPTON

State, Zip

NY, 11968

Phone

6312874141

Contact(s)

LISA

Adjuster Name

CHRISTINA RODRIGUEZ

Extension

111

Email

CHRISTINA@CONTINENTALWARRANTYLTD.COM

Reason For Inspection

VERIFY FAILURE TO THE TCU VALVE BODY. VERIFY ANY HISTORY CODES.

Report Information

Location Contact

JEREMY

Contact Title

JEREMY

Inspection Date

9/1/2022 11:18:00 AM

Verbal Report Taken By

CHRISTINA

Vehicle Year

2016

Vehicle Make

LAND ROVER

Vehicle Model

RANGE ROVER<

Current VIN Number

SALGS2EF1GA295933

Vehicle Production Date

05/16

Current Mileage

79,763

Vehicle Mileage Originally Submitted as

79762

Vehicle Trim

SUPERCHARGED

Labor Rate / Type

229.9900 POSTED IN FACILITY

Engine Type

5.0 LITER

Engine Emissions

CALIFORNIA

Transmission / Model

AUTOMATIC

Wheel Drive Type

FOUR WHEEL DRIVE (4X4)

Vehicle Plate #

JEK 6271

Engine Oil Level

N/A

Engine Oil Condition

N/A

Coolant Level

Full

Coolant Condition

Fair

Transmission Level

N/A

Transmission Condition

N/A

Power Steering Level

N/A

Power Steering Condition

N/A

Brake fluid Level

N/A

Brake Fluid Condition

N/A

Front Differential Fluid Level

N/A

Front Differential Fluid Condition

N/A

Rear Differential Fluid Level

N/A

Rear Differential Fluid Condition

N/A

Transfer Case Level

N/A

Transfer Case Condition

N/A

Oil Filter Brand

N/A

Sample Taken

Sample Type

Miscellaneous Comments

THE VEHICLE DOES HAVE AN ORIGIN OF THE UNITED KINGDOM

Commercial Use

Signage

Modifications

Collision

YES, TO THE DRIVERS SIDE FRONT FENDER AND DOOR

Tow Hitch

Towed or Driven In

DRIVEN

Belts

Hoses

All Tires Match

YES

Tire Size

275 45 21

Factory Tire Size

275 45 21

Overall Condition

FAIR

Customer Complaint, Date Opened, Shop Name on Repair Order

GEAR BOX FAULT GOES ON AND OFF - MULTIPOINT INSPECTION - 08/26/22 - LAND ROVER OF SOUTH HAMPTON

Facility Repair Order

782946

State of Assembly (be specific)

FULLY ASSEMBLED

Related Recalls, TSB's, or Service History

NONE PRESENTED

Failed Components and Extent of Damage

THERE ARE NO WARNING LAMPS ILLUMINATED OR WARNING MESSAGES DISPLAYED WITHIN THE CLUSTER AND THE TECHNICIAN HAS CLEARED ALL FAULT CODES PRIOR TO MY ARRIVAL AND HAD PROVIDED A FAULT CODE LOG OF P1707:77 = TRANSFER CASE NEUTRAL OR PARK/NEUTRAL INDICATION CIRCUIT COMMANDED POSITION NOT REACHABLE. THE FLOW CHART READS ENSURE THE EMERGENCY PARK RELEASE HAS NOT BEEN PULLED AND IS NOT STICKING, CLEAR THE DTC AND TEST DRIVE THE VEHICLE, ENGAGING AND DISENGAGING THE PARK LOCK SEVERAL TIMES, IF THE PROBLEM PERSISTS RENEW THE TRANSMISSION CONTROL MODULE AS REQUIRED. THE SYSTEM FAULT IS CONSIDERED TO BE INTERMITTENT, WHEN OPERATING THE PARK LOCK THE CLUSTER READS PARK WHEN COMMANDED AND WHEN RELEASED TURNS OFF. THERE ARE NO SIGNS OF LIQUIDS SPILLED ONTO THE PANEL SWITCH OR CLEANING AGENTS APPLIED.

Measurements

Cause of failure

THE CONDITION COULD NOT BE DUPLICATIOND OR DEMONSTRATED A FAILURE TO THE PARK LOCK SYSTEM AND IS CONSIDERED TO BE AN INTERMITTENT CONDITION

Recommendations for Repair

CONTINUE TO MONITOR THE PARK LOCK SYSTEM FOR FAILURES, DOCUMENT ANY FAULT CODES AND SYSTEM STATUS ALONG WITH TEST RESULTS IF NECESSARY - IF THE CONDITION CONTINUES TO PERSIST REPLACE THE TRANSMISSION CONTROL MODULE AS OUTLINE WITHIN THE FLOW CHART PROCEDURE

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