Order Information
Client
DEALER RESOURCE CENTER
Claim ID
C000020290
Order Date
8/15/2022 5:57:53 PM
Inspector
JJ101
Contract Number
40-00068897
Insured Party
ESTEBAN MORALES III
Vehicle Year
2015
Vehicle Make
CHRYSLER
Vehicle Model
TOWN & COUNTRY
Vehicle VIN Number
2C4RC1GG0FR711106
Vehicle Mileage
117705
Inspection Location
Name
WEGNER AUTO
Address
330 E SIOUX AVE
City
PIERRE
State, Zip
SD, 57501
Phone
6052249900
Contact(s)
JASON
Adjuster Name
DAN WIRICK
Extension
8552485700
Email
DAN@DRCADMIN.COM
Reason For Inspection
TOWED. CST STATES CHECK ENGINE LIGHT WAS BLINKING AND ENGINE SHAKING VIOLENTLY
MOD-NO
BIZ-NO
RF FOUND
1)2 BAD FUEL INJECTORS AND BAD SPARK PLUGS
RF REQUEST
1)REPLACE 2 BAD FUEL INJECTORS AND ALL 6 SPARK PLUGS
CK ALL AND ADVISE- CK FREEZE FRAME DATA- CK FOR PRE-EXISTING- CEL CAME ON 2 DAYS INTO OWNERSHIP. CUST WENT BACK TO SELLING DLR. THEY REPLACED 02 SENSOR- WAS P219A PRESENT THEN...NOW IS 16 DAYS OLD.
Report Information
Location Contact
JASON
Contact Title
JASON
Inspection Date
8/16/2022 2:00:00 PM
Verbal Report Taken By
SELMA
Vehicle Year
2015
Vehicle Make
CHRYSLER
Vehicle Model
TOWN AND COUNTRY<
Current VIN Number
2C4RC1GG0FR711106
Vehicle Production Date
02/15
Current Mileage
117705
Vehicle Trim
Labor Rate / Type
130.0000
POSTED IN FACILITY
Engine Type
3.6L V6
Engine Emissions
CALIFORNIA
Transmission / Model
AUTOMATIC
Wheel Drive Type
FRONT WHEEL DRIVE (FWD)
Vehicle Plate #
NC KAZ-4837 EXP 08/23
Engine Oil Level
Full
Engine Oil Condition
Good
Coolant Level
Full
Coolant Condition
Good
Transmission Level
N/A
Transmission Condition
N/A
Power Steering Level
N/A
Power Steering Condition
N/A
Brake fluid Level
Full
Brake Fluid Condition
Good
Front Differential Fluid Level
N/A
Front Differential Fluid Condition
N/A
Rear Differential Fluid Level
N/A
Rear Differential Fluid Condition
N/A
Transfer Case Level
N/A
Transfer Case Condition
N/A
Oil Filter Brand
NA
Sample Taken
N
Sample Type
Miscellaneous Comments
Commercial Use
NO
Signage
NO
Modifications
NO
Collision
NO
Tow Hitch
NO
Towed or Driven In
TOWED
Belts
GOOD
Hoses
GOOD
Tire Size
225/65/17
Factory Tire Size
225/65/17
Overall Condition
GOOD
Customer Complaint, Date Opened, Shop Name on Repair Order
CUSTOMER STATES CHECK ENGINE LIGHT ON
CS STARTED FLASHING AND CAR STARTED TO SHIMMY
CS FLASHING SLOWED WHEN GOING UNDER 40MPH
08/15/2022
WEGNER AUTO
Facility Repair Order
77352
State of Assembly (be specific)
SPARK PLUGS 1 AND 4 REMOVED
Related Recalls, TSB's, or Service History
NONE AT SHOP
Failed Components and Extent of Damage
VERIFIED, INJECTOR #4 TESTED AT 48.8 OHM SPECS BETWEEN 9-18 OHM, INJECTOR #1 TESTED AT 24.4 OHM, SPECS BETWEEN 9-18 OHM. SPARK PLUG #4 HAS VISUAL CARBON BUILDUP, PARK PLUG #1 HAS VISIAL CARBON BUILDUP. DTC AT INSPECTION FOUND CODES, P02111, P0108, P0222, P0123, P0204, P0300, P0304, P219A, P0201. FREEZE FRAME DATA FRO P219A ODOMETER WAS 115294, P0108 ODOMETER WAS 117366, P0300 ODOMETER WAS 117366.
FINDINGS INDICATE P219A WOULD NOT HAVE BEEN PRESENT AT PREVIOUS SERVICE.
NO SLUDGE NO INTERMIX NO LACK OF LUBE NO VISUAL LEAKS NO SIGN OF OVERHEAT.
NO OTHER FAILURES NOTED OR DEMONSTRATED
END OF FINDINGS
Measurements
NONE TAKEN
Cause of failure
INTERNAL FAILURE OF FUEL INJECTORS 1 AND 4 WITH SUBSEQUENT DAMAGE TO SPARK PLUGS HAVING CARBON BUILDUP
Recommendations for Repair
REPLACE FUEL INJECTOR #1
REPLACE FUEL INJECTOR #4
REPLACE SPARK PLUGS
Images
DTC
EMISSION PLACARD
ENGINE COMPARTMENT
FTEEZE FRAME
FREEZE FRAME
FREEZE FRAME
INSTRUMENTS
INTERIOR BACK
INTERIOR DASH UNDER
INTERIOR DASH
INTERIOR FRT
INTERIOR REAR
LIC PLATE
ODOMETER
OHM TEST INJ #1
OHM TEST INJ #4
PARTS ORDERED
QUOTE
REPAIR ORDER/PARTS
REPAIR ORDER TECH NOTES
REPAIR ORDER1
REPAIR ORDER2
REPAIR ORDER3
REPAIR ORDER4
SPARK PLUG #3
SPARK PLUG #3
SPARK PLUG #4
SPARK PLUG #4
SVC STICKER NONE
TIRE LF
TIRE LR
TIRE RF
TIRE RR
TIRE SIZE LF
TIRE SIZE LR
TIRE SIZE RF
TIRE SIZE RR
TIRE SIZE PLACARD
UNDERCARRIAGE FRT
UNDERCARRIAGE REAR
VEHICLE FRT
VEHICLE LFT
VEHICLE REAR
VEHICLE RT
VIN
VIN