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Order Information

Client

DEALER RESOURCE CENTER

Claim ID

C000019772

Order Date

7/18/2022 9:39:42 AM

Inspector

BW101

Contract Number

43-00063594

Insured Party

PRESTON SMITH

Vehicle Year

2013

Vehicle Make

HYUNDAI

Vehicle Model

GENESIS

Vehicle VIN Number

KMHGC4DH2DU253070

Vehicle Mileage

95036

Inspection Location

Name

KEY HYUNDAI

Address

4660-100 SOUTHSIDE BLVD.

City

JACKSONVILLE

State, Zip

FL, 32216

Phone

9046426060

Contact(s)

KAREAM

Adjuster Name

DAN WIRICK

Extension

8552485700

Email

DAN@DRCADMIN.COM

Reason For Inspection

TOWED. CST STATES VEH SHUT OFF WHILE DRIVING AND WOULDN'T START MOD-NO BIZ-NO RF FOUND 1)ENGINE IS SEIZED RF REQUEST 1)REPLACE ENGINE... PLEASE VERIFY ALL AND ADVISE...THANKS

Report Information

Location Contact

KAREAM

Contact Title

KAREAM

Inspection Date

7/20/2022 12:00:00 PM

Verbal Report Taken By

JOEY

Vehicle Year

2013

Vehicle Make

HYUNDAI

Vehicle Model

GENESIS<

Current VIN Number

KMHGC4DH2DU253070

Vehicle Production Date

07/13

Current Mileage

95036

Vehicle Trim

5.0L R-SPEC

Labor Rate / Type

160.0000 PROVIDED VERBALLY

Engine Type

5.0L V8 DOHC 32V

Engine Emissions

CALIFORNIA

Transmission / Model

AUTOMATIC

Wheel Drive Type

REAR WHEEL DRIVE (RWD)

Vehicle Plate #

TDN2345 GEORGIA

Engine Oil Level

Full

Engine Oil Condition

Fair

Coolant Level

Full

Coolant Condition

Good

Transmission Level

N/A

Transmission Condition

N/A

Power Steering Level

Full

Power Steering Condition

Good

Brake fluid Level

Full

Brake Fluid Condition

Good

Front Differential Fluid Level

N/A

Front Differential Fluid Condition

N/A

Rear Differential Fluid Level

N/A

Rear Differential Fluid Condition

N/A

Transfer Case Level

N/A

Transfer Case Condition

N/A

Oil Filter Brand

N/A

Sample Taken

Sample Type

Miscellaneous Comments

UNIT AT THE SHOP IN SIDE LOT READY FOR INSPECTION.

Commercial Use

Signage

Modifications

YES, AFTER MARKET WHEELS AND TIRES.

Collision

Tow Hitch

Towed or Driven In

TOWED

Belts

OLD/GOOD

Hoses

OLD/GOOD

Tire Size

255/35R20

Factory Tire Size

235/45R19

Overall Condition

AVERAGE

Customer Complaint, Date Opened, Shop Name on Repair Order

CUSTOMER STATES THE VEHICLE SHUT OFF AND WOULD NOT RESTART. OUTSIDE SHOP INSPECTED AND INFORMED CUSTOMER ENGINE IS SEIZED. 6/17/2022 KEY HYUNDAI

Facility Repair Order

16405

State of Assembly (be specific)

FULLY ASSEMBLED. NO TEARDOWN PERFORMED AT THIS TIME.

Related Recalls, TSB's, or Service History

NONE PRESENTED OR DOCUMENTED.

Failed Components and Extent of Damage

UNIT HAS DEAD BATTERY. NO AVAILABLE DTC'S. NO SIGNS OF LEAKS FROM ENGINE BAY. TECH INSTALLED A BREAKER BAR ON THE ENGINE CRANK PULLY AND ATTEMPTED TO TURN ENGINE OVER. TECH ATTEMPTED 3 TIMES AND ENGINE WILL NOT ROTATE. AIR FILTER SHOWS NO SIGNS OF BLOW BY OR WATER INTRUSION. ENGINE OIL IS FULL BUT DARKER WITH A SLIGHT HINT OF DARK SWIRL, POSSIBLE CARBON. NO SIGNS OF ABUSE OR PERFORMANCE MODIFICATIONS. NO FURTHER DEMONSTRATIONS PERFORMED AT THIS TIME.

Measurements

NONE TAKEN OR PRESENTED.

Cause of failure

FURTHER TEARDOWN WOULD BE NEEDED FOR FULL EXTENT AND CAUSE .

Recommendations for Repair

FURTHER TEARDOWN WOULD BE NEEDED FOR FULL EXTENT AND CAUSE FOR A MORE PROPER REPAIR PROCEDURE TO BE PERFORMED. ENGINE REPLACEMENT.

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