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Order Information

Client

DEALER RESOURCE CENTER

Claim ID

C000019668

Order Date

7/11/2022 5:53:01 PM

Inspector

MH102

Contract Number

40-00016087

Insured Party

GREG MCCUNE

Vehicle Year

2015

Vehicle Make

FORD

Vehicle Model

TAURUS

Vehicle VIN Number

1FAHP2E86FG165078

Vehicle Mileage

76952

Inspection Location

Name

JOE MACHENS FORD

Address

1911 W WORLEY ST.

City

COLUMBIA

State, Zip

MO, 65205

Phone

5734454411

Contact(s)

JACOB

Adjuster Name

DAN WIRICK

Extension

8552485700

Email

DAN@DRCADMIN.COM

Reason For Inspection

DRIVEN. CST STATES NO AIR COMING FROM DASH VENTS; OIL LEAK MOD-NO BIZ-NO RF FOUND 1)MODE DOOR ACTUATOR HAS CAUSING ISSUE 2)FRONT COVER/TIMING COVER IS LEAKING OIL - PUT DYE IN SYSTEM AND VERIFIED LEAK 3)WATER PUMP IS LEAKING FROM WEEP HOLE RF REQUEST 1)REPLACE MODE DOOR ACTUATOR... 2)REPLACE TIMING COVER... 3)REPLACE WATER PUMP... PLEASE VERIFY ALL AND ADVISE....THANKS

Report Information

Location Contact

JACOB

Contact Title

JACOB

Inspection Date

7/14/2022 2:30:00 PM

Verbal Report Taken By

MIKE

Vehicle Year

2015

Vehicle Make

FORD

Vehicle Model

TAURUS <

Current VIN Number

1FAHP2E86FG165078

Vehicle Production Date

05/15

Current Mileage

76954

Vehicle Mileage Originally Submitted as

76952

Vehicle Trim

Labor Rate / Type

150.0000 PROVIDED VERBALLY

Engine Type

3.5L V6

Engine Emissions

FEDERAL

Transmission / Model

AUTOMATIC

Wheel Drive Type

FRONT WHEEL DRIVE (FWD)

Vehicle Plate #

TD9 P5R MISSOURI 09/23

Engine Oil Level

Full

Engine Oil Condition

Good

Coolant Level

Low

Coolant Condition

Good

Transmission Level

N/A

Transmission Condition

N/A

Power Steering Level

N/A

Power Steering Condition

N/A

Brake fluid Level

Full

Brake Fluid Condition

Good

Front Differential Fluid Level

N/A

Front Differential Fluid Condition

N/A

Rear Differential Fluid Level

N/A

Rear Differential Fluid Condition

N/A

Transfer Case Level

N/A

Transfer Case Condition

N/A

Oil Filter Brand

AFTERMARKET

Sample Taken

Sample Type

Miscellaneous Comments

Commercial Use

Signage

Modifications

Collision

Tow Hitch

Towed or Driven In

DRIVEN

Belts

FAIR

Hoses

GOOD

Tire Size

235/55/18

Factory Tire Size

235/55/18

Overall Condition

AVERAGE CONDITION BOTH INTERIOR AND EXTERIOR

Customer Complaint, Date Opened, Shop Name on Repair Order

HVAC ISSUES, SUSPENSION NOISE. 07/11/2022 JOE MACHENS FORD

Facility Repair Order

450929

State of Assembly (be specific)

FULLY ASSEMBLED AND DRIVEABLE, TECHNICIAN DROVE THE VEHICLE INTO THE SHOP.

Related Recalls, TSB's, or Service History

GOOD SERVICE HISTORY AT THIS FACILITY.

Failed Components and Extent of Damage

OIL CHANGE REMINDER STICKER IS 75248 MILES. THE HVAC SYSTEM ONLY BLOWS AIR FROM THE DEFROSTER VENTS. THE HEAD CONTROL APPEARS TO OPERATE CORRECTLY, NO AIR MOVEMENT FROM THE ACTUATORS. THE FRONT TIMING CHAIN COVER IS LEAKING/WEEPING OIL FROM THE COVER SEAL/GASKET. THE WATERS PUMP IS LEAKING COOLANT FROM THE PUMP WEEP HOLE. WEEP HOLE IS ABOVE THE COMPRESSOR.

Measurements

Cause of failure

HVAC ACTUATOR FAILURE IS CONSISTENT WITH A MECHANICAL FAILURE. THE ENGINE OIL LEAK IS CONSISTENT WITH A MECHANICAL FAILURE OF THE TIMING CHAIN COVER SEAL/GASKETS. THE COOLANT LEAK IS CONSISTENT WITH A MECHANICAL FAILURE OF THE PUMP SEAL.

Recommendations for Repair

REPAIR HVAC SYSTEM. REPAIR THE TIMING CHAIN COVER GASKET/SEALS. REPLACE THE WATER PUMP.

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