Order Information
Client
TEAM CAR CARE/JIFFY LUBE
Claim ID
32059
Order Date
6/8/2022 4:23:35 PM
Inspector
BP269
Contract Number
3237
Insured Party
ADAM BENENATI
Vehicle Year
2016
Vehicle Make
VOLKSWAGEN
Vehicle Model
JETTA
Vehicle VIN Number
3VWD17AJ2GM234904
Vehicle Mileage
45290
Inspection Location
Name
DEAN KIRKWOOD INC
Address
10205 MANCHESTER RD
City
KIRKWOOD
State, Zip
MO, 63122
Phone
3149660303
Contact(s)
Anthony Sayer
Adjuster Name
EBONY JONES
Extension
7949
Email
EBONY.JONES@JIFFYWORLD.COM
Reason For Inspection
CAN WE GET IMAGES OF THE OIL FILTER, DRAIN PLUG AND DIPSTICK READING? CAN WE GET IMAGES OF UNDER CARRIAGE FOR ANY BLOWBACK OR IMPACT DAMAGE? CAN WE GET IMAGES OF ANY VISIBLE OIL LEAKS? CAN WE CHECK FOR ANY SLUDGE PRESENT IN OIL? CAN WE CHECK FOR ANY INDICATION OF OIL CONSUMPTION? CAN WE GET AN IMAGE OF THE ODOMETER?
Report Information
Location Contact
ANTHONEY
Contact Title
ANTHONEY
Inspection Date
6/9/2022 12:30:00 PM
Vehicle Year
2016
Vehicle Make
V W
Vehicle Model
JETTA<
Current VIN Number
3VWD17AJ2GM234904
Vehicle Production Date
08/15
Current Mileage
45922
Vehicle Mileage Originally Submitted as
45290
Vehicle Trim
TSI
Labor Rate / Type
150.0000
PROVIDED VERBALLY
Engine Type
2.0 TSI
Engine Emissions
CALIFORNIA
Transmission / Model
AUTO
Wheel Drive Type
FRONT WHEEL DRIVE (FWD)
Vehicle Plate #
TF0A8L MO
Engine Oil Level
Full
Engine Oil Condition
Good
Coolant Level
Full
Coolant Condition
Fair
Transmission Level
N/A
Transmission Condition
N/A
Power Steering Level
N/A
Power Steering Condition
N/A
Brake fluid Level
Full
Brake Fluid Condition
Fair
Front Differential Fluid Level
N/A
Front Differential Fluid Condition
N/A
Rear Differential Fluid Level
N/A
Rear Differential Fluid Condition
N/A
Transfer Case Level
N/A
Transfer Case Condition
N/A
Oil Filter Brand
INSERT
Sample Taken
N
Sample Type
Miscellaneous Comments
ON ARRIVAL THE OIL IS AT THE FULL LINE AND CLEAN. TECH STATED THAT HE DRAINED IT PART WAY. THAT IT WAS OVER FULL BY 1 1/5 QUARTS.THERE IS A LOF STICKER FROM JIFFY LUBE 06/01/22 50290 MI
Commercial Use
NO
Signage
NO
Modifications
NO
Collision
NO
Tow Hitch
NO
Towed or Driven In
TOWED
Belts
FAIR
Hoses
FAIR
Tire Size
225X45X17
Factory Tire Size
225X45X17
Overall Condition
FAIR FOR TIME AND MILES.
Customer Complaint, Date Opened, Shop Name on Repair Order
C/S HAD OIL CHANGED SOME WHERE ELSE IT WAS SMOKING. RANDY CHECKED THERE IS OIL IN VEHICLE. DATED 06/03/2022 DEAN TEAM KIRKWOOD.
Facility Repair Order
267092
State of Assembly (be specific)
TURBO COOLER TUBES LOOSE TO INSPECT INSIDE.
Related Recalls, TSB's, or Service History
JIFFY LUBE STICKER ONLY INFO. NO RELATED TSB OR RECALLS.
Failed Components and Extent of Damage
THE TECH STATES HE CHECKED OIL AND IT WAS 1 AND 1/2 QUARTS OVER FULL. HE DRAINED OFF 1 1/2 QUARTS TO THE FULL MARK ON THE DIPSTICK NOW. HE STATED THAT HE DID A 'C' FOAM CLEANING TO REMOVE THE EXCESS OIL FROM THE CYLINDERS AND PISTONS AND CLEANED THE SPARK PLUGS AND IT STILL SMOKES. THERE IS HEAVY WET OIL IN THE TURBO COOLER AND TURBO TUBES . THERE IS ALSO EVIDENCE THAT OIL WAS COMING OUT OF THE TURBO WASTEGATE ROD. NO OIL UNDER THE VEHICLE AND THERE IS WET OIL IN THE EXHAUST PIPES AND THERE IS MULTIPLE CODES SET.
SCAN FOR CODES TRY TO START ENGINE WILL NOT STAY RUNNING AND MISSIS. COED P301 MISFIRE # 1 P0302 MISFIRE # 2 P0303 MISFIRE # 3 P0304 MISFIRE # 4 CODE P03003 RANDOM MISS FIRE 164B OIL PRESSURE SWITCH MALFUNCTION. CODE P164D REDUCED OIL PRESSURE SWITCH FAULT. CODE P052A COLD START CAM CRANK TIMING OVER ADVANCED. CODE
I WOULD NEED THE ENGINE TORN DOWN TO DETERMINE THE EXTENT OF DAMAGE. BUT THERE IS ALSO OIL INSIDE THE PCV SYSTEM. ON TOP OF THE VALVE COVER.
Measurements
SCAN FOR CODES TRY TO START ENGINE WILL NOT STAY RUNNING AND MISSIS. COED P301 MISFIRE # 1 P0302 MISFIRE # 2 P0303 MISFIRE # 3 P0304 MISFIRE # 4 CODE P03003 RANDOM MISS FIRE 164B OIL PRESSURE SWITCH MALFUNCTION. CODE P164D REDUCED OIL PRESSURE SWITCH FAULT. CODE P052A COLD START CAM CRANK TIMING OVER ADVANCED. CODE
Cause of failure
FURTHER DIAGNOSTICS NEEDED TO DETERMINE EXACT CAUSE AND EXTENT OF DAMAGE.
Recommendations for Repair
PERFORM FURTHER DIAGNOSTICS/TEAR DOWN.
Images
TAGS
WET OIL IN TAIL PIPES
NO LEAK UNDER VEH
R F VEH
R R VEH
LR VEH
L F VEH
NO LEAKS AT DRAIN PLUG AREA
NO OIL OR LEAKS UNDER VEH
OIL IN PCV SYSTEM
MOUNTED TIRE SIZE
2ND SCAN
SCAN FOR CODES
LOF STICKER
VIN AND PD
TIRE PLACARD
45922 MI
DASH VIN
LF VEH
ENG ID TAG
OIL FROM TURBO WEST GATE ARM
OIL IN TURBO TUBE
RO