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Order Information

Client

TEAM CAR CARE/JIFFY LUBE

Claim ID

31981

Order Date

5/31/2022 12:57:36 PM

Inspector

MS202

Contract Number

3295

Insured Party

LEIGH REITEN

Vehicle Year

2011

Vehicle Make

BMW

Vehicle Model

740I

Vehicle VIN Number

WBAKA4C57BC612831

Vehicle Mileage

82123

Inspection Location

Name

DAS MECHANIC

Address

5381 MALY RD

City

SUN PRAIRIE

State, Zip

WI, 53590

Phone

6088430766

Contact(s)

Shop manager

Adjuster Name

EBONY JONES

Extension

7949

Email

EBONY.JONES@JIFFYWORLD.COM

Reason For Inspection

CAN WE GET IMAGES OF THE OIL FILTER, DRAIN PLUG AND DIPSTICK READING? CAN WE GET IMAGES OF UNDER CARRIAGE FOR ANY BLOWBACK OR IMPACT DAMAGE? CAN WE GET IMAGES OF ANY VISIBLE OIL LEAKS? CAN WE CHECK FOR ANY SLUDGE PRESENT IN OIL? CAN WE CHECK FOR ANY INDICATION OF OIL CONSUMPTION? CAN WE GET AN IMAGE OF THE ODOMETER? CAN YOU CHECK IF OIL FILTER DEFECTIVE? WHAT CAUSED SHREDDING TO THE SERP BELT? CAN WE VERIFY ENGINE IS SEIZED? CAN WE CHECK OIL LEVEL?

Report Information

Location Contact

GABOR

Contact Title

GABOR

Inspection Date

6/20/2022 4:00:00 PM

Vehicle Year

2011

Vehicle Make

BMW

Vehicle Model

750I<

Current VIN Number

WBAKA4C57BC612831

Vehicle Production Date

08/10

Current Mileage

84189

Vehicle Mileage Originally Submitted as

82123

Vehicle Trim

Labor Rate / Type

1.0000 PROVIDED VERBALLY

Engine Type

3.0 LITER

Engine Emissions

CALIFORNIA

Transmission / Model

AUTO

Wheel Drive Type

REAR WHEEL DRIVE (RWD)

Vehicle Plate #

Y09 HTS

Engine Oil Level

Low

Engine Oil Condition

Fair

Coolant Level

Full

Coolant Condition

Good

Transmission Level

N/A

Transmission Condition

N/A

Power Steering Level

N/A

Power Steering Condition

N/A

Brake fluid Level

Full

Brake Fluid Condition

Fair

Front Differential Fluid Level

N/A

Front Differential Fluid Condition

N/A

Rear Differential Fluid Level

N/A

Rear Differential Fluid Condition

N/A

Transfer Case Level

N/A

Transfer Case Condition

N/A

Oil Filter Brand

NO NAME ON FILTER

Sample Taken

Sample Type

Miscellaneous Comments

NONE

Commercial Use

Signage

Modifications

Collision

Tow Hitch

Towed or Driven In

DRIVEN

Belts

POOR SEE REPORT

Hoses

FAIR

Tire Size

245.45R19, 275.40R19

Factory Tire Size

245.45R19, 275.40R19

Overall Condition

AVERAGE

Customer Complaint, Date Opened, Shop Name on Repair Order

NO WORK ORDER PRESENTED

Facility Repair Order

State of Assembly (be specific)

FULL

Related Recalls, TSB's, or Service History

NOTHING PRESENTED

Failed Components and Extent of Damage

TECH DEMONSTRATED AND I VERIFIED. THE ENGINE OIL FILTER HOUSING AND DRAIN PLUG ARE TIGHT AND ARE NOT LEAKING. AT MY REQUEST THE TECH REMOVED THE ENGINE OIL FILTER AND THE PLASTIC OIL FILTER HOUSING SEALS AND FILTER ARE IN FAIR CONDITION WITH NO FAILURES. THE ENGINE DOES NOT HAVE AN OIL DIPSTICK AND AT MY REQUEST THE TECH DRAINED THE ENGINE OIL AND AN ESTIMATED 6 LITERS OF OIL WAS COLLECTED. THE CRANKSHAFT PULLEY TURNS EASILY USING A 2 FOOT LONG RATCHET. THE SERPENTINE BELT IS SHREDDED AND REMAINING PIECES OF BELT ARE NOT STICKY OR GUMMY AND DO NOT APPEAR TO HAVE BEEN EXPOSED TO ENGINE OIL. ENGINE OIL HAS LEAKED ONTO THE FRONT OF THE ENGINE AND HAS BLOWN BACK ALONG THE VEHICLE UNDERBODY AND THE FRONT CRANK SEAL MAY HAVE FAILED FROM ENGINE BELT FAILURE. BELT FAILURE AND DAMAGE TO THE FRONT CRANK SEAL IS COMMON FOR THIS MODEL BMW ENGINE. ENGINE OIL IS ALSO LEAKING FROM THE RIGHT REAR CORNER OF THE ENGINE LIKELY VALVE COVER GASKET FAILURE. NO OTHER FAILURES SEEN OR DEMONSTRATED.

Measurements

NONE

Cause of failure

ENGINE OIL DOES NOT APPEAR TO HAVE REACHED A CRITICALLY LOW LEVEL. MATERIAL FAILURE OF ENGINE BELT HAS LIKELY DAMAGED THE FRONT CRANK SEAL. THERE ARE NO FAILURES SEEN OR DEMONSTRATED TO THE DRAIN PLUG OR FRONT CRANK SEAL. NO EVIDENCE OF DAMAGE RELATED TO THE SERVICE PERFORMED

Recommendations for Repair

RECOMMEND REMOVE CRANK PULLEY AND INSPECT FRONT SEAL AND REPAIR AS NECESSARY.

Images