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Order Information

Client

THE WARRANTY GROUP

Claim ID

29942331

Order Date

5/23/2022 2:59:19 PM

Inspector

DARYL KRAPF

Contract Number

29942331

Insured Party

DARIO JESUS CORONA

Vehicle Year

2016

Vehicle Make

HONDA

Vehicle Model

PILOT AWD

Vehicle VIN Number

GB126895

Vehicle Mileage

105248

Inspection Location

Name

EARNHARDT HONDA

Address

10151 W PAPAGO FWY

City

AVONDALE

State, Zip

AZ, 85323

Phone

6234634392

Contact(s)

KRISTINA

Adjuster Name

ROBERT VAVRICK

Extension

18002619962

Email

Reason For Inspection

TEST DRIVE THE VEHICLE.NOISE FROM INSIDE THE TRANSMISSION? TRANSMISSION SLIPPAGE WHILE HOT OR COLD, CORRECT SHIFT POINTS?VERIFY CODES IN THE SYSTEM.ANY SIGNS OF LEAKS? LONG TERM? CLUTCH MATERIAL / METAL IN THE FLUID?DOES THE ENGINE RUN PROPERLY? TCM PROGRAMMING UP TO DATE?ANY MODIFICATIONS? SIGNS OF ABUSE? ANY HISTORY AT THIS SHOP? SIGNS OF COMMERCIAL USE?

Report Information

Location Contact

KRISTINA

Contact Title

KRISTINA

Inspection Date

5/24/2022 11:10:00 AM

Vehicle Year

2016

Vehicle Make

HONDA

Vehicle Model

PILOT <

Current VIN Number

5FNYF6H92GB126895

Vehicle VIN Number Originally Submitted as

GB126895

Vehicle Production Date

10/20

Current Mileage

104872

Vehicle Mileage Originally Submitted as

105248

Vehicle Trim

TOURING

Labor Rate / Type

155.0000 PROVIDED VERBALLY

Engine Type

3.5

Engine Emissions

CALIFORNIA

Transmission / Model

AUTOMATIC

Wheel Drive Type

ALL WHEEL DRIVE (AWD)

Vehicle Plate #

PVA7BSA EXPIRES: 7/2023

Engine Oil Level

Full

Engine Oil Condition

Good

Coolant Level

Full

Coolant Condition

Good

Transmission Level

Full

Transmission Condition

Good

Power Steering Level

N/A

Power Steering Condition

N/A

Brake fluid Level

Full

Brake Fluid Condition

Good

Front Differential Fluid Level

N/A

Front Differential Fluid Condition

N/A

Rear Differential Fluid Level

N/A

Rear Differential Fluid Condition

N/A

Transfer Case Level

N/A

Transfer Case Condition

N/A

Oil Filter Brand

HONDA

Sample Taken

Sample Type

Miscellaneous Comments

Commercial Use

Signage

Modifications

Collision

Tow Hitch

YES, RECEIVER

Towed or Driven In

DRIVEN

Belts

GOD

Hoses

GOOD

All Tires Match

YES

Tire Size

245 50 20

Factory Tire Size

245 50 20

Overall Condition

GOOD

Customer Complaint, Date Opened, Shop Name on Repair Order

JUST GOT MAJOR SERVICES DONE AND LIGHT ON DASH CAME ON AFTER PICKING IT UP.

Facility Repair Order

934884 DATE OPENED 5/20/2022

State of Assembly (be specific)

ELECTRICAL CONNECTORS TO TRANSMISSION UNPLUGGED FOR TESTING

Related Recalls, TSB's, or Service History

Failed Components and Extent of Damage

STORED CODE P0716 VNM PERFORMANCE. TECHNICIAN DEMONSTRATED CONTINUITY TESTS BETWEEN PIN 12 AND GROUND AND PIN 31 AND GROUND. BOTH ARE OPEN CIRCUITS WHICH IS NORMAL. SERVICE MANUAL STATES TO REPLACE THE SENSOR UNIT WHICH IS IN THE VALVE BODY. HAD TECHNICIAN REASSEMBLE TO TEST DRIVE. ON TEST DRIVE CONFIRMED TRANSMISSION DOES NOT SHIFT AT ALL AND THE TRANSMISSION SYSTEM PROBLEM IS DISPLAYED. NO LEAKS. TRANSMISSION FLUID IS ALRIGHT. TRANSMISSION FLUID WAS CHANGED ON JUNE 26, 2021 AT 93,643 MILES. SHOP STATES VALVE BODY IS NOT AVAILABLE SEPARATELY FROM THE TRANSMISSION.

Measurements

Cause of failure

ELECTRICAL FAILURE OF THE SENSOR UNIT IN THE VALVE BODY.

Recommendations for Repair

REPLACE THE TRANSMISSION BECAUSE THE VALVE BODY IS NOT AVAILABLE.

Images