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Order Information

Client

CAREGARD WARRANTY SERVICES

Claim ID

CL10609225

Order Date

3/14/2022 4:25:24 PM

Inspector

RCM1

Contract Number

5174414

Insured Party

ROBERT FROST

Vehicle Year

2015

Vehicle Make

CHEVROLET

Vehicle Model

MALIBU LT

Vehicle VIN Number

1G11D5SL2FF174101

Vehicle Mileage

98497

Inspection Location

Name

PHIL LONG TOYOTA

Address

105 EAST CEDAR STREET

City

TRINIDAD

State, Zip

CO, 81082

Phone

7193557100

Contact(s)

SERVICE

Adjuster Name

KYLE BRITT

Extension

Email

KBRITT@AFGUSA.NET

Reason For Inspection

PLEASE VERIFY FAILURE OF TRANSMISSION.

Report Information

Location Contact

DYLAN

Contact Title

DYLAN

Inspection Date

3/16/2022 6:00:00 PM

Verbal Report Taken By

NICK

Vehicle Year

2015

Vehicle Make

CHEVROLET

Vehicle Model

MALIBU LT <

Current VIN Number

1G11D5SL2FF174101

Vehicle Production Date

09/14

Current Mileage

98500

Vehicle Mileage Originally Submitted as

98497

Vehicle Trim

Labor Rate / Type

155.0000 PROVIDED VERBALLY

Engine Type

2.5

Engine Emissions

FEDERAL

Transmission / Model

AUTO

Wheel Drive Type

FRONT WHEEL DRIVE (FWD)

Vehicle Plate #

JKM 9891

Engine Oil Level

Full

Engine Oil Condition

Fair

Coolant Level

Full

Coolant Condition

Good

Transmission Level

Full

Transmission Condition

Poor

Power Steering Level

N/A

Power Steering Condition

N/A

Brake fluid Level

N/A

Brake Fluid Condition

N/A

Front Differential Fluid Level

N/A

Front Differential Fluid Condition

N/A

Rear Differential Fluid Level

N/A

Rear Differential Fluid Condition

N/A

Transfer Case Level

N/A

Transfer Case Condition

N/A

Oil Filter Brand

Sample Taken

Sample Type

Miscellaneous Comments

Commercial Use

Signage

Modifications

Collision

Tow Hitch

Towed or Driven In

DRIVEN

Belts

AVG

Hoses

AVG

Tire Size

235X60X18

Factory Tire Size

235X60X18

Overall Condition

POOR

Customer Complaint, Date Opened, Shop Name on Repair Order

CS WHEN PUTTING IN DRIVE THE D STARTS FLASHING. CAR WILL NOT MOVE IN D OR R

Facility Repair Order

8339

State of Assembly (be specific)

NO DISASSEMBLY

Related Recalls, TSB's, or Service History

NONE

Failed Components and Extent of Damage

INSPECTION OF THE VEHICLE DID NOT SHOW ANY EXTERNAL TRANS FLUID LEAKS. LONG-TERM FLUID LEAK WITH ROAD GRIM BUILD-UP AT THE TIMING COVER. SCAN OF THE SYSTEM HAS THE FOLLOWING ACTIVE DTCS - P0700, P0752, P0796. A SAMPLE OF THE FLUID SHOWS THAT IT IS A DARK, BURNT SMELL, AND IS METAL CONTAMINATED. A ROAD TEST OF THE VEHICLE SHOWS THAT IT HAS SEVERAL SHIFTING ISSUES, INCLUDING DELAYED HARSH DOWNSHIFT AS WELL AS UPSHIFT. IT ALSO GOT STUCK IN ONE GEAR.

Measurements

Cause of failure

ONGOING INTERNAL TRANS FAILURE OVER TIME AND MILEAGE.

Recommendations for Repair

REPLACE TRANS - RESEAL TIMING COVER.

Images