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Order Information

Client

ZURICH MECHANICAL CLAIMS

Claim ID

1720109199

Order Date

3/2/2022 6:05:39 PM

Inspector

SB102

Contract Number

Insured Party

PRIVATE

Vehicle Year

2017

Vehicle Make

FORD

Vehicle Model

F250

Vehicle VIN Number

F47167

Vehicle Mileage

VFY

Inspection Location

Name

JOE COOPER FORD OF EDMOND LLC

Address

600 W MEMORIAL

City

EDMOND

State, Zip

OK, 73114

Phone

4054759000

Contact(s)

SERVICE

Adjuster Name

TIRFARI SMITH

Extension

Email

TIRFARI.SMITH-C@ZURICHNA.COM

Reason For Inspection

INSURED IS CLAIMING FUEL CONTAMINATION CAUSING DAMAGE TO THE FUEL SYSTEM. VERIFY THE FAILURE, CHECK FOR EVIDENCE OF CONTAMINATION. RETAIN A FUEL SAMPLE AND SEND TO PREDICTIVE FOR TESTING. SAMPLE MUST BE AT LEAST 8 OUNCES, PREDICTIVE FORM CAN BE FOUND ON THE CENTRO FORMS AND DOCUMENTS PAGE. SAMPLE MUST BE SHIPPED GROUND. WHAT IS NEEDED TO REPAIR, CHECK FOR MODIFICATIONS, ABUSE, ETC...PLEASE CALL JOHNNY RAMOS @ 432-638-7379 ASAP THANKS,

Report Information

Location Contact

JASON

Contact Title

JASON

Inspection Date

3/29/2022 3:30:00 PM

Vehicle Year

2017

Vehicle Make

FORD

Vehicle Model

F250<

Current VIN Number

1FT7W2BT9HEF47167

Vehicle VIN Number Originally Submitted as

F47167

Vehicle Production Date

11/17

Current Mileage

167965

Vehicle Mileage Originally Submitted as

VFY

Vehicle Trim

LARIAT

Labor Rate / Type

174.9900 PROVIDED VERBALLY

Engine Type

6.7L V-8 TURBO DIESEL

Engine Emissions

CALIFORNIA

Transmission / Model

AUTOMATIC

Wheel Drive Type

FOUR WHEEL DRIVE (4X4)

Vehicle Plate #

GHS-202

Engine Oil Level

Full

Engine Oil Condition

Fair

Coolant Level

Full

Coolant Condition

Good

Transmission Level

Full

Transmission Condition

Fair

Power Steering Level

Full

Power Steering Condition

Good

Brake fluid Level

Full

Brake Fluid Condition

Fair

Front Differential Fluid Level

N/A

Front Differential Fluid Condition

N/A

Rear Differential Fluid Level

N/A

Rear Differential Fluid Condition

N/A

Transfer Case Level

N/A

Transfer Case Condition

N/A

Oil Filter Brand

MOTORCRAFT

Sample Taken

Sample Type

FUEL

Miscellaneous Comments

Commercial Use

YES, BUSINESS NAME ON THE REPAIR ORDER, WILDCAT OIL TOOL

Signage

Modifications

YES, OVERSIZED TIRES ON AFTERMARKET WHEELS, FRONT AND REAR SUSPENSION LIFTED THREE INCHES, EXHAUST (MUFFLER/DPF DELETED,) FIFTH WHEEL HITCH IN BED, TOOL BOX, RUNNING BOARDS, CATTLE GUARD, PIPE RACK IN BED.

Collision

Tow Hitch

YES, CLASS THREE RECEIVING TUBE WITH MULTIPLE SIZE BALL INSERT AND FIFTH WHEEL

Towed or Driven In

TOWED

Belts

GOOD

Hoses

GOOD

All Tires Match

YES

Tire Size

35X12.50R20LT

Factory Tire Size

LT275/70R18

Overall Condition

GOOD

Customer Complaint, Date Opened, Shop Name on Repair Order

CUSTOMER STATES VEHICLE WILL NOT START TOWED IN. QUICKLANE COMPLETE MULTI POINT INSPECTION. PICK UP AND DELIVERY. RO DATED 2/9/22 AT JOE COOPER FORD OF YUKON

Facility Repair Order

694105

State of Assembly (be specific)

LEFT FUEL RAIL PRESSURE CONTROL VALVE REMOVED

Related Recalls, TSB's, or Service History

Failed Components and Extent of Damage

INSPECTION PERFORMED IN PARKING LOT. THERE ARE NO SIGNS OF FUEL CONTAMINATION. THE FUEL SAMPLE TAKEN FROM THE VEHICLE, DURING THE INSPECTION, IS CLEAR AND FREE OF DEBRIS. TECH PRESENTED ONE CODE/DTC IN THE DATA REPORT/LOG THAT WAS RETRIEVED PRIOR INSPECTION. P2291- INJECTOR CONTROL PRESSURE TOO LOW ENGINE CRANKING. UNABLE TO CONFIRM METAL IN FUEL SYSTEM, THE HIGH PRESSURE PUMP IS STILL INSTALLED ON THE ENGINE.

Measurements

Cause of failure

UNABLE TO CONFIRM FUEL CONTAMINATION TO THIS VEHICLE. TECH IS CLAIMING THE HIGH PRESSURE FUEL PUMP FAILED AND THEN SENT PUMP DEBRIS/SHAVINGS THROUGHOUT THE FUEL SYSTEM.

Recommendations for Repair

REPAIR OR REPLACE FUEL SYSTEM COMPONENTS AS NEEDED.

Attachments

Description

Upload Date

PAPERWORK

3/30/2022 6:55:57 PM

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