Order Information
Client
DEALER RESOURCE CENTER
Claim ID
C000016299
Order Date
12/6/2021 9:18:42 AM
Inspector
AW102
Contract Number
40-00013423
Insured Party
DEAN HEIN
Vehicle Year
2012
Vehicle Make
BUICK
Vehicle Model
ENCLAVE
Vehicle VIN Number
5GAKVCED4CJ178940
Vehicle Mileage
110213
Inspection Location
Name
MIDWAY MOTORS CHEVROLET
Address
614 N. ASH
City
HILLSBORO
State, Zip
KS, 67063
Phone
6209473117
Contact(s)
MIKE
Adjuster Name
TERRE FLAUGHER
Extension
8552485700
Email
TERRE@DRCADMIN.COM
Reason For Inspection
DRIVEN IN. CST STATES - OIL SPOTS ON DRIVEWAY.
MODS - NO
BIZ - NO
RF FOUND - FRONT TIMING COVER IS LEAKING.
RF REQUEST - REPLACE FRONT TIMING COVER GASKET...
VERIFY FAILURE. THANKS!
Report Information
Location Contact
MIKE
Contact Title
MIKE
Inspection Date
12/8/2021 11:00:00 AM
Verbal Report Taken By
TERRY
Vehicle Year
2012
Vehicle Make
BUICK
Vehicle Model
ENCLAVE<
Current VIN Number
5GAKVCED4CJ178940
Vehicle Production Date
10-11
Current Mileage
110470
Vehicle Mileage Originally Submitted as
110213
Vehicle Trim
Labor Rate / Type
130.0000
PROVIDED VERBALLY
Engine Type
3.6
Engine Emissions
CALIFORNIA
Transmission / Model
AUTOMATIC
Wheel Drive Type
ALL WHEEL DRIVE (AWD)
Vehicle Plate #
853DVZ KANSAS
Engine Oil Level
Full
Engine Oil Condition
Good
Coolant Level
Full
Coolant Condition
Good
Transmission Level
N/A
Transmission Condition
N/A
Power Steering Level
N/A
Power Steering Condition
N/A
Brake fluid Level
Full
Brake Fluid Condition
Good
Front Differential Fluid Level
N/A
Front Differential Fluid Condition
N/A
Rear Differential Fluid Level
N/A
Rear Differential Fluid Condition
N/A
Transfer Case Level
N/A
Transfer Case Condition
N/A
Oil Filter Brand
BLUE SPIN ON
Sample Taken
N
Sample Type
Miscellaneous Comments
Commercial Use
NO
Signage
NO
Modifications
NO
Collision
NO
Tow Hitch
NO
Towed or Driven In
DRIVEN
Belts
GOOD
Hoses
GOOD
All Tires Match
YES
Tire Size
255/60R19
Factory Tire Size
255/60R19
Overall Condition
GOOD
Customer Complaint, Date Opened, Shop Name on Repair Order
CUSTOMER STATES HE CAN SEE OIL SPOTS ON HIS DRIVEWAY
Facility Repair Order
84342
State of Assembly (be specific)
FULLY ASSEMBLED
Related Recalls, TSB's, or Service History
REPAIR FACILITY SUPPLIED SERVICE HISTORY
Failed Components and Extent of Damage
ENGINE OIL LEVEL WAS FULL AND GOOD. NO IMPACT DAMAGE SEEN. VERIFIED THE FRONT TIMING COVER DOES HAVE AN ACTIVE LEAK TO DRIP. APPEARS TO BE LONG TERM INDICATED BY HEAVY ROAD GRIME BUILDUP ON TIMING COVER AND SURROUNDING AREA.. NO OTHER FAILURES SEEN OR DEMONSTRATED AT TIME OF INSPECTION.
Measurements
Cause of failure
FRONT TIMING COVER GASKET
Recommendations for Repair
REPLACE FRONT TIMING COVER GASKET.
Images
VIN
INTERIOR
MILEAGE
OIL STICKER
DLC
TIRE PLACARD
LEFT FRONT
FRONT TIRE
LEFT REAR
REAR/TAG
RIGHT REAR
REAR WHEEL
RIGHT FRONT
FRONT
EMISSION LABEL
ENGINE
COOLANT
BRAKE FLUID
ENGINE OIL FILL CAP
ANOTHER VIEW OF ENGINE OIL FILL HOLE
ENGINE OIL FILL HOLE
ENGINE OIL LEVEL/CONDTION
MFG LABEL
FRONT VIEW OF UNDER CARRIAGE
REAR VIEW OF UNDER CARRIAGE
ACTIVE OIL LEAK FROM FRONT TIMING COVER
ENGINE OIL DRAIN PLUG
ENGINE OIL PAN NOT LEAKING
FRONT TIMING COVER LEAK
ANOTHER VIEW OF FRONT TIMING COVER LEAK
FRONT TIMING COVER LEAK
OIL LEAK FROM FRONT TIMING COVER ON OTHER COMPONENTS
FRONT IMING COVER LONG TERM LEAK
ANOTHER VIEW OF LEAKING FRONT TIMING COVER
FRONT IMING COVER LEAK
FRONT TIMING COVER LEAK- LONG TERM/ACTIVE
REPAIR ORDER
REPAIR FACILITY PROVIDED HISTORY