Order Information
Client
ESURANCE INSURANCE - DALLAS
Claim ID
FXP-0656429
Order Date
10/5/2021 1:09:41 PM
Inspector
DB106
Contract Number
PAMD009182103
Insured Party
THOMPSON, BRIONNA
Vehicle Year
2010
Vehicle Make
CHEVROLET
Vehicle Model
EQUINOX
Vehicle VIN Number
2CNFLPEYXA6200848
Vehicle Mileage
107,214
Inspection Location
Name
JOHN PLEDGER'S AUTO BODY
Address
313 HAMMOND ST
City
SALISBURY
State, Zip
MD, 21804
Phone
4107427176
Contact(s)
JOHN
Adjuster Name
DE'MON HENDERSON
Extension
8053106
Email
DHENDERSON1@ALLSTATE.COM
Reason For Inspection
CLAIM FILED FOR VANDALISM: CUT SEATS, BLEACH IN GAS TANK, SPRAY PAINT INSIDE AND OUT
NEED TO DETERMINE ROOT CAUSE OF ENGINE FAILURE IN WHICH SHOP IS ASKING TO BE REPLACED. VERIFY THE CLAIMED ENGINE DAMAGE, CHECK FOR PHYSICAL DAMAGE, POSSIBLE PRE-EXISTING ENGINE ISSUES BEFORE THE VANDALISM, CHECK FOR OVERHEAT, LEAKS, LACK OF LUBE, SLUDGE, ETC
Report Information
Location Contact
DON
Contact Title
DON
Inspection Date
10/7/2021 11:55:00 AM
Vehicle Year
2010
Vehicle Make
CHEVROLET
Vehicle Model
EQUINOX<
Current VIN Number
2CNFLPEYXA6200848
Vehicle Production Date
05/09
Current Mileage
107214
Vehicle Mileage Originally Submitted as
107,214
Vehicle Trim
Labor Rate / Type
135.0000
PROVIDED VERBALLY
Engine Type
3.0
Engine Emissions
CALIFORNIA
Transmission / Model
AUTOMATIC
Wheel Drive Type
FRONT WHEEL DRIVE (FWD)
Vehicle Plate #
8DC8136 MARYLAND
Engine Oil Level
Full
Engine Oil Condition
Good
Coolant Level
Full
Coolant Condition
Good
Transmission Level
N/A
Transmission Condition
N/A
Power Steering Level
Full
Power Steering Condition
Good
Brake fluid Level
Full
Brake Fluid Condition
Good
Front Differential Fluid Level
N/A
Front Differential Fluid Condition
N/A
Rear Differential Fluid Level
N/A
Rear Differential Fluid Condition
N/A
Transfer Case Level
N/A
Transfer Case Condition
N/A
Oil Filter Brand
FRAM
Sample Taken
N
Sample Type
Miscellaneous Comments
Commercial Use
NO
Signage
NO
Modifications
NO
Collision
NO
Tow Hitch
YES, CLASS THREE NO INSERT
Towed or Driven In
TOWED
Belts
GOOD
Hoses
GOOD
Tire Size
235/55R 18
Factory Tire Size
235/55R 18
Overall Condition
POOR
Customer Complaint, Date Opened, Shop Name on Repair Order
INSPECTOR WAS NOT PRESENTED WITH A REPAIR ORDER
Facility Repair Order
N/A
State of Assembly (be specific)
FULLY ASSEMBLED
Related Recalls, TSB's, or Service History
Failed Components and Extent of Damage
INSPECTOR VERIFIED THE VEHICLE HAD BEEN VANDALIZED, BY SPRAY PAINTING THE EXTERIOR, SPRAY PAINTING PORTIONS OF THE INTERIOR, AND THE SEAT COVERS BEING CUT IN A FASHION CONSISTENT WITH BEING CUT BY A KNIFE
INSPECTOR EXAMINED THE GAS FILL THERE IS NO ODOR OF BLEACH COMING FROM THE FUEL FILLER NECK
THERE IS NO ODOR OF BLEACH UNDER THE HOOD
INSPECTOR RETRIEVE DTC‘S
P069E/HISTORY/CURRENT/FUEL PUMP MODULE REQUESTED MIL ILLUMINATION
THE ENGINE STARTS WHEN THE ACCELERATOR PEDAL IS DEPRESSED INTO A CLEAR FLOOD MODE E.G. FULL THROTTLE BUT DOES NOT CONTINUE TO RUN
THERE IS NO ENGINE KNOCKING HEARD NO SLUDGE SEEN IN THE OIL FILL
Measurements
Cause of failure
CAUSE OF ENGINE NOT RUNNING HAS NOT BEEN DETERMINED. NOTHING SHOWN AT THE TIME TO JUSTIFY COMPLETE ENGINE REPLACEMENT. FURTHER DIAGNOSIS IS NEEDED
Recommendations for Repair
PERFORM PRESSURE TEST ON FUEL SYSTEM AND RETRIEVE A FUEL SAMPLE TO DETERMINE IF THE FUEL WAS CONTAMINATED WITH BLEACH OR ANOTHER SUBSTANCE
Images
VEHICLE
VEHICLE
VEHICLE
VEHICLE
VEHICLE
VEHICLE
TIRE SIZE
NO SMELL OR APPEARANCE OF BLEACH IN FUEL FILLER
DRIVERS WINDOW BROKEN
INTERIOR
TIRE SIZE PLACARD
VIN
ODOMETER
ODOMETER
OIL LEVEL
OIL FILTER
ENGINE COMPARTMENT
NO SLUDGE
EMISSION PLACARD
DTC