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Order Information

Client

LIBERTY MUTUAL/SAFECO PERSONAL LINES

Claim ID

046072749-01

Order Date

9/24/2021 5:04:34 PM

Inspector

TT301

Contract Number

046072749-01

Insured Party

RICHARD YEADON

Vehicle Year

2019

Vehicle Make

GRAND DESIGN

Vehicle Model

SOLITUDE

Vehicle VIN Number

573FS4327K9900961

Vehicle Mileage

Inspection Location

Name

HAPP DAZE RVS

Address

1199 EL CAMINO AVE

City

SACRAMENTO

State, Zip

CA, 95815

Phone

9169208255

Contact(s)

CASEY

Adjuster Name

ROBERT WALLACE

Extension

77159

Email

ROBERT0980.WALLACE@LIBERTYMUTUAL.COM

Reason For Inspection

INSURED TRAILER HAS RODENT DAMAGES THROUGHOUT THE BODY OF THE TRAILER. NEED INSPECTION AT SHOP IN ORDER TO DOCUMENT THE FULL EXTENT OF DAMAGES. PLEASE VERIFY ALL DAMAGES AND GET GOOD PHOTOS, MAKE SURE ALL BEING CLAMED IS FROM RODENTS AND NOT WEAR AND TEAR, ETC

Report Information

Location Contact

CASEY

Contact Title

CASEY

Inspection Date

9/28/2021 1:00:00 PM

Vehicle Year

2019

Vehicle Make

GRAND DESIGN

Vehicle Model

SOLITUDE<

Current VIN Number

573FS4327K9900961

Vehicle Production Date

Current Mileage

000000

Vehicle Mileage Originally Submitted as

Vehicle Trim

Labor Rate / Type

175.0000 PROVIDED VERBALLY

Engine Type

N/A

Engine Emissions

N/A

Transmission / Model

N/A

Wheel Drive Type

N/A

Vehicle Plate #

465205B

Engine Oil Level

N/A

Engine Oil Condition

N/A

Coolant Level

N/A

Coolant Condition

N/A

Transmission Level

N/A

Transmission Condition

N/A

Power Steering Level

N/A

Power Steering Condition

N/A

Brake fluid Level

N/A

Brake Fluid Condition

N/A

Front Differential Fluid Level

N/A

Front Differential Fluid Condition

N/A

Rear Differential Fluid Level

N/A

Rear Differential Fluid Condition

N/A

Transfer Case Level

N/A

Transfer Case Condition

N/A

Oil Filter Brand

N/A

Sample Taken

Sample Type

Miscellaneous Comments

Commercial Use

Signage

Modifications

Collision

Tow Hitch

Towed or Driven In

TOWED

Belts

GOOD

Hoses

GOOD

Tire Size

235/80/16

Factory Tire Size

235/80/16

Overall Condition

GOOD

Customer Complaint, Date Opened, Shop Name on Repair Order

CUSTOMER STATES ELECTRICAL BOX ON THE EXTERIOR IS FALLING OFF. CUSTOMER STATES LIGHT IN THE KITCHEN APPEARS TO BE FALLING OFF. CUSTOMER STATES WALL IN CLOSET IS COMING OFF. CUSTOMER STATES SHELF IN CABINET IS FALLING OFF, WALL BETWEEN LIVING ROOM AND KITCHEN. CUSTOMER STATES GUIDES ON BOTTOM DRAWER IN HUTCH, LIVING AREA TO KITCHEN, ROLLER IS BROKEN. CUSTOMER STATES SLIDE ADJUSTMENT ON ALL SIDES. CUSTOMER STATES AXLE HUB SERVICE. RICHARD YEADON. HAPP DAZE RVS 7/23/2021

Facility Repair Order

64772

State of Assembly (be specific)

VEHICLE IS FULLY ASSEMBLED

Related Recalls, TSB's, or Service History

Failed Components and Extent of Damage

THE TECHNICIAN SHOWED ME RODENT DAMAGE IN VARIOUS PLACES. THERE ARE ALUMINUM DUCTWORK SECTIONS THAT HAS HOLES EATEN OUT OF THEM. ALMOST EVERY SINGLE DUCT HAS A HOLE EATEN SOMEWHERE. SOME OF THE DUCTS ALSO HAVE HOLES EATEN IN THE VENTS AT THE ENDS OF THE DUCTS. EACH OTHER COVERAGE HAS NO MARKS FROM RODENTS, MOST OF IT IS NOT VERY BAD, IT'S AS IF THE RODENTS TOOK ONE SMALL BITE OF EACH THING, MAKING THE DAMAGE WIDESPREAD, BUT NOT SEVERE IN ANY ONE SPOT. THE TECHNICIAN SHOWED ME THAT ONE PEX LINE HAS TOOTH HOLES IN IT. THEY SAY THAT THEY HAVE NOT YET PRESSURIZED THE SYSTEM AND THEREFORE DO NOT KNOW WHAT OTHER AREAS MIGHT HAVE HOLES. BOTH COUCHES HAVE AREAS WHERE RODENTS HAVE EATEN PART OF THE MATERIAL. NONE OF THE DAMAGE APPEARS TO BE WEAR AND TEAR OR MECHANICAL FAILURE, IT ALL SEEMS TO BE RODENT DAMAGE. THE EXTENT OF THE DAMAGE IS NOT ENTIRELY KNOWN YET, A REVISED ESTIMATE SHOULD BE EXPECTED ONCE THE WORK IS COMMENCED. NO OTHER FAILURES SEEN OR DEMONSTRATED.

Measurements

Cause of failure

ALL LISTED DAMAGE IS DUE TO RODENT ACTIVITY.

Recommendations for Repair

REPAIR OR REPLACE RODENT DAMAGED COMPONENTS.

Images