Order Information
Client
LIBERTY MUTUAL/SAFECO PERSONAL LINES
Claim ID
046167398-0001
Order Date
9/15/2021 11:12:35 AM
Inspector
SH102
Contract Number
NA
Insured Party
JOSEPH ROWE
Vehicle Year
2014
Vehicle Make
BMW
Vehicle Model
428I
Vehicle VIN Number
221101
Vehicle Mileage
VFY
Inspection Location
Name
ABC AUTO BODY
Address
18307 PARTHENIA ST
City
NORTHRIDGE
State, Zip
CA, 91325
Phone
8188129727
Contact(s)
AL
Adjuster Name
KRISTY GAMERO
Extension
818-397-5955
Email
KRISTINA.GAMERO@SAFECO.COM
Reason For Inspection
VEHICLE SUSTAINED REAR COLLISION DAMAGE 08/10/21 THAT WAS REPAIRED. NOW CUSTOMER IS CLAIMING TRANSMISSION FAILURE RELATED TO THE COLLISION. VEIRFY THE TRANSMISSION FAILURE, CHECK FOR SIGNS OF IMPACT OR PHYSICAL DAMAGE TO THE TRANSMISSION AND RELATED DRIVELINE COMPONENTS. CHECK FOR LEAKS, ANY CODES, SIGNS OF ABUSE, ETC. IS THE TRANSMISSION ISSUE RELATED TO THE COLLISION OR ANOTHER CAUSE?
Report Information
Location Contact
AL
Contact Title
AL
Inspection Date
9/21/2021 4:00:00 PM
Vehicle Year
2014
Vehicle Make
BMW
Vehicle Model
428I<
Current VIN Number
WBA3N7C53EK221101
Vehicle VIN Number Originally Submitted as
221101
Vehicle Production Date
4/14
Current Mileage
91,953
Vehicle Mileage Originally Submitted as
VFY
Vehicle Trim
Labor Rate / Type
125.0000
PROVIDED VERBALLY
Engine Type
2.0 TURBO
Engine Emissions
CALIFORNIA
Transmission / Model
AUTO
Wheel Drive Type
REAR WHEEL DRIVE (RWD)
Vehicle Plate #
8TJZ616 CA 6/22
Engine Oil Level
N/A
Engine Oil Condition
N/A
Coolant Level
Full
Coolant Condition
Good
Transmission Level
N/A
Transmission Condition
N/A
Power Steering Level
N/A
Power Steering Condition
N/A
Brake fluid Level
Full
Brake Fluid Condition
Good
Front Differential Fluid Level
N/A
Front Differential Fluid Condition
N/A
Rear Differential Fluid Level
N/A
Rear Differential Fluid Condition
N/A
Transfer Case Level
N/A
Transfer Case Condition
N/A
Oil Filter Brand
CANISTER
Sample Taken
N
Sample Type
Miscellaneous Comments
Commercial Use
NO
Signage
NO
Modifications
NO
Collision
NO
Tow Hitch
NO
Towed or Driven In
DRIVEN
Belts
OLD/GOOD
Hoses
OLD/GOOD
Tire Size
225/50R17
Factory Tire Size
225/50R17
Overall Condition
AVERAGE
Customer Complaint, Date Opened, Shop Name on Repair Order
NO REPAIR ORDER
Facility Repair Order
NO REPAIR ORDER
State of Assembly (be specific)
NONE
Related Recalls, TSB's, or Service History
Failed Components and Extent of Damage
SHOP WAS CALLED JUST PRIOR TO ARRIVAL AT SHOP(APPROX. 30 MIN.) AND WAS TOLD THAT NOW WAS A GOOD TIME TO INSPECT VEHICLE. WHEN I ARRIVED FOUND VEHICLE BLOCKED IN BY SEVERAL OTHER CARS AND SHOP STATED THAT THEY DID NOT HAVE A HOIST AVAILABLE. I HAD THEM CONNECT A SCAN TOOL TO VEHICLE BUT THERE WERE NO CODES. SHOP STATED THAT HE HAD CLEARED CODES WHEN VEHICLE CAME IN. UNABLE TO ROAD TEST DUE TO OTHER CARS BLOCKING THIS CAR IN AND THEY DID NOT HAVE TIME TO DEMONSTRATE ANY FAILURES. NO ABNORMAL NOISES NOTED.
Measurements
Cause of failure
NO FAILURE DEMONSTRATED AT THIS TIME. NO OBVIOUS COLLISION RELATED DAMAGE SEEN VISUALLY TO THE TRANSMISSION
Recommendations for Repair
NONE AT THIS TIME
Images
VEHICLE
VEHICLE
VEHICLE
LICENSE
VEHICLE
VEHICLE
INTERIOR
TIRE SIZE PLACARD
VIN
ODOMETER
TIRE SIZE
ENGINE COMPARTMENT
EMISSION PLACARD
OIL FILTER
VIN
NO MILS
VEHICLE BLOCKED IN
VEHICLE BLOCKED IN
NO CODES
NO CODES
SHOP