Order Information
Client
PARTNER'S WARRANTY SERVICES
Claim ID
12361137812
Order Date
4/26/2021 12:19:25 PM
Inspector
JG701
Contract Number
2CN10892
Insured Party
JESSICK
Vehicle Year
2015
Vehicle Make
FORD
Vehicle Model
FOCUS
Vehicle VIN Number
1FADP3L92FL261796
Vehicle Mileage
70455
Inspection Location
Name
TUTTLE CLICK FORD LINCOLN
Address
43 AUTO CENTER DR
City
IRVINE
State, Zip
CA, 92618
Phone
9494825256
Contact(s)
JACK
Adjuster Name
ERCI
Extension
Email
CLAIMS@PARTNERSCOVERAGE.COM
Reason For Inspection
SHOP STATES CYLINDER HEAD IS WARPED, SAID VEHICLE WAS BLOWING OUT WHITE SMOKE THROUGH EXHAUST. POSSIBLY OVERHEATED, WANT TO VERIFY IT WAS DUE TO PARTS FAILING NOT NEGLIGENCE. CHECK COOLANT HOSES TO SEE IF ANY OF THEM HAVE BEEN REPLACED OR TAMPERED WITH. PLEASE CALL FROM SHOP WHEN DOING THIS INSPECTION THANK YOU *************** VERIFY HOSES TO SEE IF ANY OF THEM HAVE BEEN REPLACED OR TAMPERED WITH. CALL WHEN DOING THIS INSPECTION *********
Report Information
Location Contact
JACK
Contact Title
JACK
Inspection Date
4/27/2021 4:00:00 PM
Verbal Report Taken By
JOHN
Vehicle Year
2015
Vehicle Make
FORD
Vehicle Model
FOCUS<
Current VIN Number
1FADP3L92FL261796
Vehicle Production Date
03/15
Current Mileage
70455
Vehicle Trim
ST
Labor Rate / Type
114.1000
PROVIDED VERBALLY
Engine Type
2.0L T I4
Engine Emissions
CALIFORNIA
Transmission / Model
6SPD MANUAL
Wheel Drive Type
FRONT WHEEL DRIVE (FWD)
Vehicle Plate #
COACH JJ CA
Engine Oil Level
Full
Engine Oil Condition
Fair
Coolant Level
Drained
Coolant Condition
Fair
Transmission Level
N/A
Transmission Condition
N/A
Power Steering Level
N/A
Power Steering Condition
N/A
Brake fluid Level
Full
Brake Fluid Condition
Fair
Front Differential Fluid Level
N/A
Front Differential Fluid Condition
N/A
Rear Differential Fluid Level
N/A
Rear Differential Fluid Condition
N/A
Transfer Case Level
N/A
Transfer Case Condition
N/A
Oil Filter Brand
MOTORCRAFT
Sample Taken
N
Sample Type
Miscellaneous Comments
Commercial Use
NO
Signage
NO
Modifications
NO
Collision
NO
Tow Hitch
NO
Towed or Driven In
TOWED
Belts
FAIR
Hoses
FAIR
Tire Size
235/40ZR18
Factory Tire Size
235/40R18
Overall Condition
GOOD
Customer Complaint, Date Opened, Shop Name on Repair Order
1 DRIVING ON FRWY WHEN WHITE SMOKE STARTED TO COME OUT THE EXHAUST-VEHICLE OVER HEATED PULLED OVER AND WAITED RESTARTED BUT TEMP OVER HEATS QUICKLY 2 TIRE PSI 3 MULTIPOINT
4/9/21 TUTTLE CLICK FORD LINCOLN
Facility Repair Order
88747
State of Assembly (be specific)
CYL. HEAD REMOVED
Related Recalls, TSB's, or Service History
67.5 MILE SERVICE 11/19/20 AT 66402 MILES
Failed Components and Extent of Damage
UNABLE TO VERIFY FAULT CODES DUE TO TEAR DOWN,TECH SHOWED CYL. HEAD WARPED .010" BETWEEN CYLS 1-2,CAN FEEL DIP IN HEAD WITH FINGER,CYL. HEAD GASKET IS NOT BLOWN AND DOES NOT SHOW EVIDENCE OF BYPASS BETWEEN CYLS.NO INTERMIX OR EXTERNAL LEAKS SEEN,HOSES ARE IN FAIR CONDITION AND NO EVIDENCE OF RECENT REPLACEMENT.THE COOLANT RESERVOIR CAP HAS COME APART AND THE PIECE THAT SCREWS INTO THE RESERVOIR WILL NOT COME OUT.VEHICLE WAS SERVICED 4K MILES AGO AND NO SIGNS OF LACK OF MAINTENANCE.
Measurements
Cause of failure
CYL. HEAD WARPED .010",CAUSE OF OVER HEAT NOT DETERMINED.
Recommendations for Repair
REPLACE CYL. HEAD
Images
REPAIR ORDER
VEHICLE INFO
VEHICLE
LICENSE PLATE
VEHICLE
TIRE SIZE
VEHICLE
ENGINE COMPARTMENT
EMISSION PLACARD
OIL FILTER
CYL HEAD
COOLANT RESERVOIR
LOWER RADIATOR HOSE AND HEATER HOSES
HEATER HOSES
INTERIOR
ODOMETER
TIRE SIZE PLACARD
VIN
CYL HEAD WARPAGE BETWEEN 1-2
CYL HEAD WARPAGE BETWEEN CYLS 1-2
HEAD GASKET
HEAD GASKET
COOLANT RESERVOIR CAP CAME APART AND IS STUCK IN RESERVOIR
UPPER RADIATOR HOSE