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Order Information

Client

LIBERTY MUTUAL/SAFECO PERSONAL LINES

Claim ID

045282208-0001

Order Date

4/9/2021 9:19:55 AM

Inspector

EC201

Contract Number

M1521930

Insured Party

DAVID RUSSELL

Vehicle Year

2019

Vehicle Make

RAM

Vehicle Model

2500

Vehicle VIN Number

3C6UR5FL1KG702159

Vehicle Mileage

UNK

Inspection Location

Name

BILLION CDJR

Address

335 AUTOMOTIVE AVE

City

BOZEMAN

State, Zip

MT, 59718

Phone

4065569076

Contact(s)

MIKE FARR

Adjuster Name

SARAH WAGNER

Extension

5099448331

Email

SARAH.WAGNER@LIBERTYMUTUAL.COM; RYAN.DEPORZIO@LIBERTYMUTUAL.COM

Reason For Inspection

CLAIM IS "WRONG FUEL IN VEHICLE". PLEASE INSPECT, TAKE PHOTOS, RUN SCANS (IF POSSIBLE), AND SECURE A FUEL SAMPLE UTILIZING THE ARMSTRONG VEHICLE FLUID COLLECTION KIT. A FUEL SHIPPING KIT WILL BE SENT TO THE INSPECTOR. SECURE SAMPLE FROM ENGINE MOUNTED FILTER OUT OR AT FUEL RAIL. IF IT IS POSSIBLE TO DETERMINE THE INCORRECT FUEL VISUALLY (OR BY SMELL), HOLD THE SAMPLE UNTIL PROVIDED DIRECTION TO SEND IN TO ARMSTRONG LABS. IF SAMPLE IS TO BE SENT PLEASE TAKE A PHOTO OF THE TRACKING NUMBER ON THE SHIPPING CONTINER AND ADD TO THE INSPECTION REPORT CONTACT RYAN DEPORZIO 772-925-5605 WITH ANY QUESTIONS. THANK YOU.

Report Information

Location Contact

MIKE

Contact Title

MIKE

Inspection Date

4/14/2021 3:00:00 PM

Vehicle Year

2019

Vehicle Make

DODGE

Vehicle Model

LARAMIE<

Current VIN Number

3C6UR5FL1KG702159

Vehicle Production Date

10/19

Current Mileage

29782

Vehicle Mileage Originally Submitted as

UNK

Vehicle Trim

2500

Labor Rate / Type

150.0000 PROVIDED VERBALLY

Engine Type

6.7 L TD

Engine Emissions

FEDERAL

Transmission / Model

AUTOMATIC

Wheel Drive Type

FOUR WHEEL DRIVE (4X4)

Vehicle Plate #

6-31025C

Engine Oil Level

Full

Engine Oil Condition

Good

Coolant Level

Full

Coolant Condition

Good

Transmission Level

Full

Transmission Condition

Good

Power Steering Level

Full

Power Steering Condition

Good

Brake fluid Level

Full

Brake Fluid Condition

Good

Front Differential Fluid Level

N/A

Front Differential Fluid Condition

N/A

Rear Differential Fluid Level

N/A

Rear Differential Fluid Condition

N/A

Transfer Case Level

N/A

Transfer Case Condition

N/A

Oil Filter Brand

UNKNOWN

Sample Taken

Sample Type

DIESEL

Miscellaneous Comments

Commercial Use

Signage

Modifications

Collision

Tow Hitch

YES,

Towed or Driven In

DRIVEN

Belts

CLASS III

Hoses

All Tires Match

YES

Tire Size

275/75R18

Factory Tire Size

275/75R18

Overall Condition

VERY GOOD.

Customer Complaint, Date Opened, Shop Name on Repair Order

PUT 3 GALLONS OF DEF IN FUEL TANK AND DROVE A MILE BEFORE VEHICLE WENT INTO LIMP MODE. APRIL 6, 021 JC BILLION AUTOMOTIVE

Facility Repair Order

61628

State of Assembly (be specific)

FULLY ASSEMBLED.

Related Recalls, TSB's, or Service History

Failed Components and Extent of Damage

TECH ADVISED AGAINST STARTING THE VEHICLE, AND STATED THAT THEY COULD NOT GET IT STARTED VERY EASILY. THEY DRAINED OFF 8 OUNCES OF FUEL FOR ME AND IT IS INTERMIXED WITH DEF FLUID. TECH DID NOT SCAN FOR CODES, NO TEAR DOWN PERFORMED TO CONFIRM EXTENT OF DAMAGES

Measurements

Cause of failure

INTRODUCTION OF DEF FLUID INTO FUEL SYSTEM. TEAR DOWN IS NEEDED TO VERIFY THE EXTENT OF DAMAGES AND REPAIRS REQUIRED

Recommendations for Repair

Images