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Order Information

Client

SILVERROCK

Claim ID

C000535834

Order Date

3/5/2021 12:07:49 PM

Inspector

DL102

Contract Number

DTSCD1004182519

Insured Party

GLENDA ROBERSON

Vehicle Year

2017

Vehicle Make

NISSAN

Vehicle Model

ALTIMA

Vehicle VIN Number

1N4AL3APXHC256588

Vehicle Mileage

85025

Inspection Location

Name

CANNON NISSAN

Address

479 HWY 6 WEST

City

OXFORD

State, Zip

MS, 38655

Phone

6622363300

Contact(s)

KERRY

Adjuster Name

DUSTIN BREESE

Extension

8775843848

Email

DUSTIN.BREESE@SILVERROCKINC.COM

Reason For Inspection

PLEASE EXPEDITE. THANK YOU. DRIVEN 1. CEL ON SMOKE ON START UP 1.RF STATES P219D CYLINDER 2 IMBALANCE AIR . RF STATES PULLED ALL PLUGS LOOKED GOOD, COMPRESSION TEST GOOD, RF HAD NO PSI MEASUREMENTS. NO ISSUE FOUND. RF STATES COMPRESSION TEST IS GOOD. RF STATE VEHICLE IS CONSUMING OIL. BUT HAS NOT PERFORMED A CONSUMPTION TEST. 1.RR MOTOR INSUFFICIENT DIAG PLEASE VERIFY CAT CONVERTER FAILURE PLEASE VERIFY ENGINE FAILURE PLEASE DOCUMENT OVERALL CONDITION PLEASE DOCUMENT FLUID LEVELS THANK YOU

Report Information

Location Contact

KARI

Contact Title

KARI

Inspection Date

3/10/2021 10:25:00 AM

Vehicle Year

2017

Vehicle Make

NISSAN

Vehicle Model

ALTIMA<

Current VIN Number

1N4AL3APXHC256588

Vehicle Production Date

05/17

Current Mileage

85,057

Vehicle Mileage Originally Submitted as

85025

Vehicle Trim

Labor Rate / Type

105.0000 PROVIDED VERBALLY

Engine Type

2.5

Engine Emissions

CALIFORNIA

Transmission / Model

AUTO

Wheel Drive Type

FRONT WHEEL DRIVE (FWD)

Vehicle Plate #

LXC-7403 MS EXP. 11/21

Engine Oil Level

Full

Engine Oil Condition

Good

Coolant Level

Low

Coolant Condition

Good

Transmission Level

N/A

Transmission Condition

N/A

Power Steering Level

Full

Power Steering Condition

Fair

Brake fluid Level

Full

Brake Fluid Condition

Fair

Front Differential Fluid Level

N/A

Front Differential Fluid Condition

N/A

Rear Differential Fluid Level

N/A

Rear Differential Fluid Condition

N/A

Transfer Case Level

N/A

Transfer Case Condition

N/A

Oil Filter Brand

NISSAN

Sample Taken

Sample Type

Miscellaneous Comments

Commercial Use

Signage

Modifications

Collision

Tow Hitch

Towed or Driven In

DRIVEN

Belts

FAIR

Hoses

FAIR

Tire Size

235/45R17

Factory Tire Size

235/45R17

Overall Condition

- AVERAGE

Customer Complaint, Date Opened, Shop Name on Repair Order

#A. RECALL 20A7 #B. CEL ON PLEASE DIAGNOSE AND ADVISE #C. COURTESY VAC #D. MEASURE TREAD DEPTH #E. MPI 02/22/2021 CANNON NISSAN OF OXFORD

Facility Repair Order

42641

State of Assembly (be specific)

- COMPLETE

Related Recalls, TSB's, or Service History

Failed Components and Extent of Damage

- AT TIME OF ARRIVAL VEHICLE WAS OUTSIDE, TECH PULLED INTO SHOP, WHILE DRIVING IN THERE WAS NO SMOKE OR ENGINE NOISE PRESENT - CHECK OIL LEVEL AND FOUND IT TO BE FULL AND CLEAN - OIL FILTER ALSO APPEARED NEW AND IN GOOD CONDITION - TECH SCANNED SYSTEM AND FOUND NO ACTIVE/PENDING/PAST DTCS RELATED TO CURRENT REPAIR, ONLY LOSS OF COMMUNICATION DTCS SET PAST, MOST LIKELY DUE TO THE EXCESSIVE AMOUNT OF BATTERY CORROSION GROWING ON TOP OF BATTERY - ENGINE RAN AND IDLED SMOOTH, EXHAUST IN REAR WAS DRY - TECH PROVIDED A CUP OF OIL THAT HE STATED WAS FROM THE VEHICLE BEING INSPECTED, OIL APPEARED TO BE CONTAMINATED WITH METAL MATERIAL. ALSO PROVIDED 4 SPARK PLUGS THAT HE ALSO STATED WAS FROM VEHICLE, THEY WERE IN POOR CONDITION. TECH DID NOT REMOVE NETHER ITEMS DURING INSPECTION, STATED HE CHANGED DURING DIAGNOSIS, OIL CHANGE STICKER IS CURRENT DUE AT 90,057 OR 08/25/2021 - INSPECTED ENGINE TOP AND BOTTOM SIDE AND FOUND NO EXTERNAL LEAKS OR PHYSICAL DAMAGE - NO SLUDGE OR VARNISH ON STICK, CAP OR FILLER - TECH PERFORMED COMPRESSION TEST ON CYLINDERS #1 AND #2, COMPRESSION FOR #1 WAS 290PSI AND FOR #2 205PSI, WHICH HE STATED WAS WITHIN RANGE BUT DID NOT PROVIDE DOCUMENTATIONS OR SPECS SHOWING INFORMATION - TECH REMOVED EXHAUST PIPE FROM CONVERTER UNDER MANIFOLD, THE SCREEN IS NOT COLLAPSED, ONLY SEE DUST IN SCREEN THAT APPEARS NORMAL FOR AGE/MILES. DOES NOT RATTLE, AND DOES NOT LEAK - COOLANT IN RECOVERY TANK WAS BETWEEN LOW AND MAX, AND IN GOOD CONDITION - NO SIGNS OF MISUSE, ABUSE, COMMERCIAL USE, PHYSICAL DAMAGE, MODS FOUND DURING INSPECTION - NO OTHER DEMONSTRSATIONS PERFORMED

Measurements

Cause of failure

- COF NOT DEMONSTRATED

Recommendations for Repair

- NONE AT THIS TIME, CUSTOMER TO RETURN WITH VEHICLE IF ISSUE AND CEL REOCCURS

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