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Order Information

Client

LIBERTY MUTUAL/SAFECO PERSONAL LINES

Claim ID

044835313

Order Date

2/23/2021 9:41:42 AM

Inspector

RE101

Contract Number

044835313

Insured Party

JUAN GONZALEZ

Vehicle Year

2020

Vehicle Make

GRAND

Vehicle Model

DESIGN

Vehicle VIN Number

573FS4222L9904645

Vehicle Mileage

Inspection Location

Name

RESIDENCE

Address

2171 STATE HIGHWAY 173 S

City

DEVINE

State, Zip

TX, 78016

Phone

2102150229

Contact(s)

JUAN GONZALEZ

Adjuster Name

BRIDGIT FARLEY

Extension

Email

BRIDGIT.FARLEY@LIBERTYMUTUAL.COM

Reason For Inspection

PLEASE DETERMINE SOURCE OF WATER ENTRY AND CAUSE. PLEASE TAKE PHOTOS OF INTERIOR AND EXTERIOR (INCLUDING ROOF). CHECK FOR PHYSICAL DAMAGE, SEAL OR ROOF MEMBRANE DETERIORATION

Report Information

Location Contact

JUAN GONZALES

Contact Title

JUAN GONZALES

Inspection Date

3/5/2021 9:20:00 AM

Vehicle Year

2020

Vehicle Make

TRAILER

Vehicle Model

GRAND DESIGN SOLITUDE<

Current VIN Number

573FS4222L9904645

Vehicle Production Date

06/19

Current Mileage

000

Vehicle Mileage Originally Submitted as

Vehicle Trim

Labor Rate / Type

0.0000 PROVIDED VERBALLY

Engine Type

N/A

Engine Emissions

N/A

Transmission / Model

N/A

Wheel Drive Type

N/A

Vehicle Plate #

B405911 TX.

Engine Oil Level

N/A

Engine Oil Condition

N/A

Coolant Level

N/A

Coolant Condition

N/A

Transmission Level

N/A

Transmission Condition

N/A

Power Steering Level

N/A

Power Steering Condition

N/A

Brake fluid Level

N/A

Brake Fluid Condition

N/A

Front Differential Fluid Level

N/A

Front Differential Fluid Condition

N/A

Rear Differential Fluid Level

N/A

Rear Differential Fluid Condition

N/A

Transfer Case Level

N/A

Transfer Case Condition

N/A

Oil Filter Brand

N/A

Sample Taken

Sample Type

Miscellaneous Comments

Commercial Use

Signage

Modifications

Collision

Tow Hitch

YES, CLASS III NO INSERT

Towed or Driven In

TOWED

Belts

N/A

Hoses

NA/

Tire Size

235/80R16

Factory Tire Size

235/80R16

Overall Condition

GOOD

Customer Complaint, Date Opened, Shop Name on Repair Order

NO REPAIR ORDER, MET WITH OWNER AT RESIDENCE.

Facility Repair Order

000

State of Assembly (be specific)

FULLY ASSEMBLED.

Related Recalls, TSB's, or Service History

Failed Components and Extent of Damage

I MET WITH MRS. GONZALEZ AT THE RESIDENCE, 2171 STATE HIGHWAY 173 DEVINE TEXAS. THIS TRAILER IS A PREIMARY FULL TIME RESIDENCE. THE INSIDE LIVING AREA TRIM AT THE REAR WALL TO THE BEDROOM AT THE CEILING IS COMING LOOSE AND STAYING AWAY FROM THE WALL. THE TRIM COVERING ON THE KITCHEN ISLAND UPPER SKYLIGHT IS BUBBLING. MRS. GONZALEZ STATED THE LIVING ROOM CARPET AND BEDROOM SLIDE CARPET WERE PREVIOUSLY WET. SHE STATED THERE WAS WATER DRIPPING FROM UNDER BOTH BATROOM SINKS, ALL IS DRY NOW. ON THE ROOF THERE ARE NO TEARS OR RIPS, AND ALL SEALER AROUND ALL OPENINGS IN THE ROOF ARE IN GOOD CONDITION AND NOT LOOSE. THERE IS SOME CAULK COMING LOOSE AT THE SIDE GUTTERS IN VARIOUS PLACES. THE SCREW TRIM COVER ON THE GUTTERS IS LOOSE AND NOT FITTING TIGHTLY. MY PERSONAL OPINION: AS THE SNOW WAS MELTING ON THE ROOF THE WATER (MELTED SNOW) CAME IN THROUGH THE PIPE VENT CAPS AS IT MELTED. THESE VENT CAPS ARE ABOVE THE BATHROOMS. THERE IS A VENT CAP NEXT TO THE LIVING AREA SKYLIGHT ABOVE THE KITCHEN ISLAND. THIS IS WHERE THE WATER ENTERED ABOVE THE ISLAND. THE MELTING SNOW-WATER ENTERED THROUGH THE SCREW TRIM COVERS AND THE LOOSE CAULK AT THE GUTTERS. THIS ENTERED ABOVE THE SLIDES AND GOT THE CARPET WET. THE SLIDE SEALS ARE IN GOOD CONDITION.

Measurements

Cause of failure

PHYSICAL DAMAGE DUE TO MELTING SNOW.

Recommendations for Repair

CAULK BOTH SIDE GUTTERS, REPLACE SCREW TRIM COVERS ON THE GUTTERS.

Images